Shock, Horror, Gobsmacked - I've left Octopus!

Big shout out for @johnb80 (down with the kids)

I have now signed up to tomato, change over on the 6th. With John's assistance he worked out that I will be over £300 per year better off, and that is before the next new price cap as tomato is fixed for a year.
Welcome to team Tomato! :)

One thing could be an issue is email response times. I emailed them to ask if the off peak times are affected by daylight saving times and I'm still waiting for a response 4 days later.
 
Yes, I found that when I was researching them. Main problems seem to be with the speed of response and being able to see any data on your account.
 
I dont know if Octopus will have my export, I'm awaiting a reply from them, Tomato dont do export yet but I have found another company that pays up to 40p for export dependent on grid demand etc. I'm clarifying a few points with them.
I am interested to know which company you have found paying up to 40p for export?
 
EON if you have panels and battery fitted by them, there were a couple more but I'm waiting for clarification, they are time dependent i.e. export at peak times.
Thanks. I already have panels installed a few years ago, so that would not be an option for me. Are the others able to do something similar with an existing setup?
 
Only just found this thread about Tomato today. So straight onto their website and lo and behold they are not taking on new customers at present.
I'm new to all this as I've only had me ev for a month. Lots to learn.
 
Only just found this thread about Tomato today. So straight onto their website and lo and behold they are not taking on new customers at present.
I'm new to all this as I've only had me ev for a month. Lots to learn.
If you have a compatible EVSE (charge point) then check out Octopus Energy if you do a lot of miles.
 
If you have a compatible EVSE (charge point) then check out Octopus Energy if you do a lot of miles.
Many thanks.
I've been with Octopus for a long time. I use the granny charger as we don't do enough miles to warrant having a home charger.
Paying 8.5p per kwh for 5 hours. Happy with that.
 
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