If you had your time over again?

[Cliff Mitchell]

New Zealand is the land of the long white cloud - no clouds at my place on the Central Coast of NSW Australia!

 

[Maylandmale]

Mine is 8 months old and it's spent nearly 2 of those months off the road. Terrible dealer and as for the car you get what you pay for.
I'm rejecting it and I get my new Kona Electric at the end of the year.

Hi all
Went on holiday to York, 280 odd miles, first charge was at an Ionity charger, 3 of us wandering around with our phones in the air, trying to get a signal, we all then phoned help line, 1 woman was told to move away till she got a signal and then run back and put the lead in, complete shambles. Eventually the customer service person connected me remotely and said the charge was on them. Next charge was at a service station, after driving passed 20 Tesla chargers, unused, found ours and there were 2 leads, tried to charge whilst 1 was being used and it just said "waiting for power" the person charging said this often happens. When he had finished ours worked ok. Then on the 5th day of the holiday, pulled in to a supermarket car park to a Geniepoint charger, connected lead, waived card at sensor, it went in connect mode, then charge mode, then stopped and said session stopped. I then decided to charge back at the lodge, disconnected, and the car would not start, all lite up with every fault available, called RAC, he could not find a fault or get it going, its on its way back to dealer in Chelmsford via a relay of flat beds, will be at dealers Monday, I hope. Very unhappy.

 

[Lovemyev]

Hi all
Went on holiday to York, 280 odd miles, first charge was at an Ionity charger, 3 of us wandering around with our phones in the air, trying to get a signal, we all then phoned help line, 1 woman was told to move away till she got a signal and then run back and put the lead in, complete shambles. Eventually the customer service person connected me remotely and said the charge was on them. Next charge was at a service station, after driving passed 20 Tesla chargers, unused, found ours and there were 2 leads, tried to charge whilst 1 was being used and it just said "waiting for power" the person charging said this often happens. When he had finished ours worked ok. Then on the 5th day of the holiday, pulled in to a supermarket car park to a Geniepoint charger, connected lead, waived card at sensor, it went in connect mode, then charge mode, then stopped and said session stopped. I then decided to charge back at the lodge, disconnected, and the car would not start, all lite up with every fault available, called RAC, he could not find a fault or get it going, its on its way back to dealer in Chelmsford via a relay of flat beds, will be at dealers Monday, I hope. Very unhappy.

Not a good experience then ?.
Sorry to hear about your problems with the charging units !.
You don’t need this at ANY time, but when in holiday, it’s even worse somehow !.
Is the Genie Point thing a problem for the MG models then ?????.
They seem to be favoured by the Morrison’s super market group ?.
Is it the unit or the car that is causing the issue, do we know ??.
Not good that it needed the car to be recovering back to the dealership, that’s for sure.
This issue has been seen on both MG ZS and MG5 models, when they fail to boot up after using a rapid charger.
Is it just on Genie Point units or other providers as well ??.

 

[Elec Car Aust]

I agree with a lot of these points.

In Australia, we have very few choices and the MG satisfied our desire to get into the EV market. Our ICE is a VW 2015 GOLF TSI and this is what my comparisons are to. EV benefits aside and just compared to build the Golf is very intuitive and bit more refined on it's finishes. I do miss driving it, but the EV benefits are too important.

For the value and inclusions like panoramic sunroof, faux-leather seats, SUV style it can't be beat in Australia. But it's definitely a stop-gap vehicle (2-3years) until market here improves.

The only major issue we have is sometimes we have a battery error light up on start up. I think it's mainly when partner doesn't "double press" start to get into ready mode and puts it into drive. It really shouldn't allow this "catastrophic" error to occur even if it's just user error. Why have R-N-D mode enabled unless in "ready Mode" (beside getting into N for rolling car if required). THat's the main error that gives us the most fear when it happens. I know, bit of patience, it's only happened to me once or twice but still unsettling when a HV battery shut off notice comes up.

The biggest minor flaws for me and my preferences are.......
1. ACC toggling - feels very agriculture (no offense) using the lever rather than buttons on the steering wheel. Minor adjustments are hard to do for +/- 1km as you have to hold lever up but single press up/down does +/-5km adjustments. IMHO should be other way around. And also haven't figured out how to switch off while driving without tapping brake pedal. In golf it was just a cancel button so could coast for a little while. Also on ACC if there is a car ahead travelling in same direction in a different lane OR it moves into turning lane, the ACC can't distinguish this and it'll slow down (even collision alert) at times which is unexpected which I don't like.

2. Car start up screen.....goes through heaps of displays before finally getting to speedo. Either have to push ok many times or just wait until it shows speed. D

3. Infotainment/software - few issues. It is temperamental when connecting my pixel 5 to it and using Android Auto. Not seamless. It's slow at times and never sure if touch registers. GPS maps search is clunky (use google maps when it works).

4. Internal cabin lights noted by @Brianlescargot including one on vanity light for my partner.

5. Battery toggle should show variety of battery level info (% remaining, range) seems a waste for a dedicated button for one piece of info.

6. Charging port location and lighting as noted by @Brianlescargot. Speaking of charging, the space for phone in front of drive selector is tight for a phone with cable connected. My phone typically sits on top of toggle switches. Will aim to get a new right angle connector as suggested on another thread.

7. Fogging of windows / lack of climate control - never had car do it so much. While we now garage it at night and crank the AC to demist in morning, it's just another distraction and slightly uncomfortable with windows down. We often up early morning for dog walks and it just takes time to do. Might improve in summer here. Do wish the range didn't drop so much when AC is turned on. Would a heat pump option be better for future models?

Agree with your overall summary. Given EV availability in Australia currently you cant beat the value for money the MG ZS EV provides. We're had our's since Nov 2020, first shipment in Australia, and overall happy so far.

 

[Gomev]

Hi all
Went on holiday to York, 280 odd miles, first charge was at an Ionity charger, 3 of us wandering around with our phones in the air, trying to get a signal, we all then phoned help line, 1 woman was told to move away till she got a signal and then run back and put the lead in, complete shambles. Eventually the customer service person connected me remotely and said the charge was on them. Next charge was at a service station, after driving passed 20 Tesla chargers, unused, found ours and there were 2 leads, tried to charge whilst 1 was being used and it just said "waiting for power" the person charging said this often happens. When he had finished ours worked ok. Then on the 5th day of the holiday, pulled in to a supermarket car park to a Geniepoint charger, connected lead, waived card at sensor, it went in connect mode, then charge mode, then stopped and said session stopped. I then decided to charge back at the lodge, disconnected, and the car would not start, all lite up with every fault available, called RAC, he could not find a fault or get it going, its on its way back to dealer in Chelmsford via a relay of flat beds, will be at dealers Monday, I hope. Very unhappy.

I too have had a problem with Geniepoint, as have others. the 10mm spanner got me out of trouble.

 

[Lovemyev]

Sounds like a charger to avoid then !.
Anybody else had problems with using these Genie Point units folks ????.

 

[jamesie]

Sounds like a charger to avoid then !.
Anybody else had problems with using these Genie Point units folks ????.

Only used one in Keswick using the app. Seemed to take a long time with the charger/car "handshake" but charged OK. No problem with the car afterwards.

 

[Chrispydoc]

Who would think to carry a 10ml Spanner? Anyone who follows this forum!..

..as i've said before, my is taped into the bottom of the battery tray.

Calling the AA is not always a painfree business...I waited 5 hours, a couple of weeks for them! (not my MG but my Classic Car).