It sounds like you are hopefully only going to use the 'granny' EVSE until your 7kW unit it fitted. Just get a good quality extension cable rated at a continuous 13A and the length you require. It is justcas important to make sure the socket you use is in good condition. Regularly check for heat...
I have had similar issues.
They write the bare minimum and expect the guy to sort it but won't let you talk to him. My Radio Module Disconnected fault has been going for a couple of years. They had it for nearly two weeks while a module was sent to MG for 'repair' but it has happened again...
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