Problems connecting newly purchased used car to iSmart

siteguru said:

I forgot about that - and that probably makes more sense than someone from France emailing MG UK.

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Rattly said:

You can only unbind your own car from the app, you can’t unbind a car that was paired by another owner, that needs MG customer services.

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New iSmart Unbind Function

So after lots of trying and failing, the latest 2.0.5 android version of iSmart has finally given me the option to request the unbind remotely! When it signs in the car then goes to the login screen, and I can select the bind option in the app... This is the message that comes up, so hopefully...

www.mgevs.com

Ian Key said:

You can request MG to unbind the car from a previous owner via the app.It's explained in this thread.

New iSmart Unbind Function

So after lots of trying and failing, the latest 2.0.5 android version of iSmart has finally given me the option to request the unbind remotely! When it signs in the car then goes to the login screen, and I can select the bind option in the app... This is the message that comes up, so hopefully...

www.mgevs.com

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AzurRob said:

Hi I’m still having a problem connecting to MG iSmart. I have just purchased a used MG4 EV 2023. I have downloaded the isSmart app and opened an account using my phone number.
It then asks me to bind with the car. When I try to log into the car screen using the phone number and password, I get a message telling me ‘Implementation has failed try again later’ and if I try to log in with the QR code, the screen initiates but the QR code does not appear.
I have tried changing the background from auto to light and dark just in case the code was there but I couldn’t see it.
Do you think that maybe the previous owner did not de-bind or would that not make any difference? Any ideas very welcome, thank you!

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