ismart app

Equalisation success. My MGS5 is now 8 weeks old, Time for battery maintenance. A previous attempt to Equalise the traction HV battery failed, with no apparent reason I could find. 2 weeks ago I attempted the equalisation with the battery at 15% on home "OHME" charger, probably didn't let the...

Hi I bought my FL MG5 SE in September 2024. During last winter the remote defrost and heating never worked from the ISMART App. It turns the fans on but it’s always cold. The defrost/heating works fine when I’m driving the car. I contacted the email in the App and the reply said take it to the...

It's a very frosty morning and I decided to try out the remote heating option using the iSmart iOS appl. But after several attempts I have given up. None of the options work, seat heating, windscreen heating, A/C control. I've tried remotely locking/unlocking the car but nothing fixes it...

Sorry if this has been answered elsewhere, I couldnt find anything from searching. Scheduled battery heating in the ismart app, am i setting the time to start heating or to start driving I have a long journey and its sub 5°c so could use any extra range i can get. Its unclear if im setting my...

Hi everyone, Just bought an MG ZS Hybrid+ a week ago, I have been trying to open an account on ismart app but as soon as I get to the password screen it wont let me continue I have put in a password that is long enough with the right mixture of letters and numbers but it still wont let me go any...

First of all , I'm very happy to join to this community :) I've searched here a lot before deciding to post this - I really hope I could get some help with my case. So, I've purchased an MG 4 EV 2025 just 3 weeks ago - and ever since that, I just can't connect the app to my car no matter what...

OK so new MGS5, when I plug it in & look at the iSmart app, it has a button saying "Start charging" So I have set a timed charge to coincide with my cheap rate. The only way it seems to initiate charging even at or beyond the timed start is to press the "Start charging" button. Am I missing...

Does anyone know what app the IM5 will be using (just normal iSmart like e.g. my MG4 or something new) and are there any screenshots / reviews of it?

Just went to check something via the iSMART app, and it decided to request that I enter my password as the token has expired. Just a few things wrong with that - The app never indicated that there was a chance of doing something so stupid as giving up on using my phone's fingerprint reader and...

The user manual for my MGZS has disappeared from my iSMART app. Can anyone tell me:- a). how to recover it, or b). Where else can I find it? or, C). Tell me how to decouple my mobile devices before I sell it? Thanks

Daft newbie idiot here! Just taken delivery of my HS Trophy PHEV and in the process of introducing myself to it! One initial issue is that the user manual on the iSMART app seems to be very generic and many of the images of the button controls (particularly on the steering wheel) bear little...

Hello, how reliable is remote access to the vehicle using the iSmart app? In my experience, very often when I need to connect to the vehicle (to remotely heat or cool it), the app fails to connect. This bothers me a lot. How about you? Is there a control unit fix for this? Or is it an...

This was discussed on the MG4 forum a while ago, but I thought I'd bring it up again here on the chance that someone knows if any MGS5 software changes might explain things. I've had the car for exactly 2 months and done almost 700 miles (so, yes a low mileage user). I had to go away for the...

Hi, what is the range of the iSmart app's ability to connect to the car? On my MG4 it is 30 feet. Further than that it won't connect. And for how long is the car able to connect after being locked? On my car it's 2 hours, then it goes to sleep. Are these results the norm for an MG4?

Hi all, hope everyone is well. New to the forum. Just ordered a mgs5 - is my first EV. Have been tempted for a while with the zs and 4. I was looking at the masterplug type 2 charger on Amazon which has good reviews but wondering if I should pay more for an ohme or zappi or cord charger. I've...

I have been using iSMART v2.2.1 since February and it is generally OK. Today it wouldn't run and I get this message on my Android: 'MG iSMART closed because this app has a bug. Try updating this app after its developer provides a fix for this error'. I reloaded it from theGoogle Play Store...

Just got my new MGS5 today. It's great BUT I can't connect MG iSmart to it as there's no "Binding" option on the settings menu. Anyone else had the same problem as my MG iSmart app is now obviously defunct/redundant.

I had cause to reload the iSmart App a few days ago. It's much improved and a better layout. I'm sure there's more info too

Hi all, I ran into an issue with my iSmart app on Thursday. When I went into the app, my car was no longer there and it’s asking me to bind my vehicle. It was working fine on Wednesday but not on Thursday. I am logged in and when I try to bind my vehicle it says that the car is already bound...

Has anybody been kicked out of their iSMART app with the message ‘Token expired’ then can’t log in again saying the login details are incorrect ie username/email ! ?? I tried logging in with my email address and also phone number but it wouldn’t accept these?? I have now had to create a new...