ismart app

Hi everyone, my iSmart app stopped working, I'm wondering if anyone else is having problems with it at the moment. Since the update (with a marked change in the interface) I got kicked out a few times (it said "token expired") and had to log back in, which went fine but since last week it just...

If you are having a password rejection issue it is probably because "they" have recently changed password requirements to not accept characters. My old password had a full stop in it. Just go through the 'forgotten password' process and use upper or lower case letters and numbers and nothing...

Hi. I took delivery of a ZS EV Trophy yesterday, 72 plate. It appears that the app is “bound” to an unknown person. MG Customer service have told me that it must be dealt with by a dealer. I’m getting nowhere with the two dealers which are in the area. Has anyone had this problem and can...

Sorry to post this question again. I may have posted in the wrong area before. However, I’m finding that I cannot any longer create a Travel plan and send it to the car. I used to be able to do this. The car is bound, but when I go to search a destination - post code or address, I just get a...

I've been struggling with this for days so desperate for any help! I have bound the car to the iSmart app and can lock and unlock the car by sending remote commands. When the car is charging and the bluetooth symbol is showing on the app I can also send HVAC and other commands. However, when...

Hi, I am having trouble logging into my ismart app. Keeps telling me there are not enough characters in my email which there is. However thought it easier to change it, when I do this it's says I have 10 mins, in fact only get 60 seconds little time to put verification code, Did change and...

Hi all, I have very recently bought a 2022 MG zs ev and have discovered it is the pre-facelift model. Question is, is there any way of updating the infotainment system to be like the newer ones? Would have loved to be able to use the ismart app but from the research I’ve done it doesn’t seem...

Third question for the day: Purchased new Aus MG4 Essence, installed iSMART app. Noting poor reviews of the app, but wanting to be able to “remotely” monitor charge (on/off and %)… Does the phone Bluetooth need to be connected to the car obtain vehicle Status? Ie do I need to be within...

I’ve purchased an MG4 Essence from Perth, Aus. Apart from continuing to troubleshoot multiple tech issues, one question I had, which Google doesn’t answer is: Is the Aus MG4 Essence compatible with Apple Wallet for the Digital Key? This is my Plan B as the iSMART app is 2 star at most and...

Has any one owning an XPower have any experience on how to connect the iSmart app? Does the app even work with the XPower? Finally found how to do it, extremely obscure. Also, for any newbies, don't use symbols like $ or #, etc for your password, the the car won't take/enter them.

Does anybody have the option Statics in the ismart app? i do not see it or find it.

Some time in December when the iSmart app was having problems MG deleted my account; when I tried to log in or recover my password I got a message along the lines of "no account registered to this email address". So I registered again with the same email address but it looks like MG treat this...

How do I bound it back to my car? There is no option to find QR code again

I’ve been trying to access the app since late last night but keep getting the message that “status checking has failed”. Has anybody else had this problem? Thanks

Good afternoon Reply I received from MG help desk regarding the ISMART app MG EV and others We are aware of a fault with the app at this time. It has been reported to the app provider and we are hoping for a quick resolution within the next few weeks (delayed due to holiday season). I am...

I have just set up mg iSmartApp and on scan of QR code from car, it is showing 2021 model while dealer has this as 2023 model in their record. MG iSMART app is picking 2021 with same VIN Code instead of 2023? Does anyone else have faced similar issue?

Hi all, when we got the mg4 and I installed the ismart app, it paired (whilst sat inside the car) but had never once been able to connect to the car since. I don't really care that much but wondered if I'm missing something? Do I need to connect it manually again or something?

Hi guys, not sure if other countries have the same problem as MG4 owners here in the Philippines, but I'll go ahead and start a discussion. MG PH under SAIC began selling in the Philippines a month ago, and they've just began releasing units to customers last week. I got my unit 2 days ago and...

So the MG app used to work with our mg4... not perfectly but enough. Now it won't put the heating on remotely, it just says status unknown and setting the max charge rate seems a little random whether it saves or not. I've never got the keyless start to work, I just tend to not bother with it...

Has anyone successfully connected two phones to the MG app without having to go through the bar code process