Dear colleagues,
I am writing to inform you of an issue I am experiencing with my MG EV, which I purchased in 2021 and has only 48,000 kilometers on it.
Yesterday, the 12V battery icon turned on, indicating a problem with the battery. I replaced the battery, but unfortunately, that did not resolve the issue. It appears that the car is not charging the 12V battery, causing the new battery to drop to 8.9V.
As a result, I have towed the car to the dealership and am hopeful that they will be able to rectify the problem under warranty as soon as possible.
Thank you for your attention to this matter.
I am writing to inform you of an issue I am experiencing with my MG EV, which I purchased in 2021 and has only 48,000 kilometers on it.
Yesterday, the 12V battery icon turned on, indicating a problem with the battery. I replaced the battery, but unfortunately, that did not resolve the issue. It appears that the car is not charging the 12V battery, causing the new battery to drop to 8.9V.
As a result, I have towed the car to the dealership and am hopeful that they will be able to rectify the problem under warranty as soon as possible.
Thank you for your attention to this matter.