AA Cover - CHECK!

[Caramaddy]

Had my MG serviced last november. Not sure why, but decided to contact the AA to check the car was covered. It was NOT! The dealer (MG Caffyns Ashford) did not register the car. I actually left written instructions in the car at the time of service. I have contacted them and they have now registered the car!

I may write to the Dealership Principal as I have a feeling it will not go any further!

Do check you are covered AFTER a service with MG.

 

[MG Clive]

An interesting related thread here > 1st service due soon - MG Assist now an extra?

 

[siteguru]

My dealer has been the same, at least at the 2nd service. A quick email to the service manager got it resolved.

If you can prove you've had the car serviced then the AA will accept your call-out anyway. But it's one more hassle that you don't really need in an emergency situation.

 

[Caramaddy]

My dealer has been the same, at least at the 2nd service. A quick email to the service manager got it resolved.

If you can prove you've had the car serviced then the AA will accept your call-out anyway. But it's one more hassle that you don't really need in an emergency situation.

Exactly! Fortunately I checked. Hope there will never be a need to use the AA!

It is not clear how you know it has been updated unless you check with the AA?

 

[siteguru]

It is not clear how you know it has been updated unless you check with the AA?

Unless your dealer emails you to confirm (example below, after I complained about the 2nd renewal being missing) then you can only confirm via contacting the AA.

 

[Rolfe]

My dealer never confirmend that there was AA cover with the car. I was told, it's MG Assist. I said, should I cancel my RAC membership. Answer was something about belt and braces.

 

[siteguru]

MG Assist is AA cover ... the full bhuna Roadside, Relay, Relay Plus and Home Start on a vehicle rather than personal cover basis. (I'm aware you likely know this - but this comment may help others who find this thread).

 

[Rolfe]

I know it from here, but that's not what the dealer was telling me.

 

[gazza487]

Having trials and tribulations with a dealer (my issues were sorted but OH battling along with their HS). Found another dealer to try, mine needs warranty work again. Spoke about the HS and the service wasn’t logged !

Naughty naughty