Bluetooth Issues with iPhone

[STG]

I have had several instances where my Trophy loses the bluetooth connection to my phone (An Apple iPhone XS Max) and ask to make a repairing request each time the infotainment systems starts up which could be several times a day.

I had made some changes by renaming the Bluetooth name for the car to STG and wiped all MG connections from my iPhone. This seems to work and it kept the connection over 3 days but today it started asking for pairing again.

So it has lost the connection again. I checked my iphone and it showed there was no connection to STG (STG is the bluetooth name for my MG4), checking the infotainment bluetooth settings it showed my iphone was not connected but listed in history. So i then did the repairing request again and noticed that on my iphone it created another new connection to STG.

This suggest to me that it might be my iphone causing the problem as it now has 2 bluetooth connections to STG but I am just guessing.

Has anybody else noticed this with theirs?

I am on R46.

 

[JonnyG]

My Iphone loses Bluetooth connection occasionally. Sometimes it lasts a few weeks then suddenly every day for a few days. Like you I get a pairing request on the infotainment screen but it won't connect again until I "forget" the MG bluetooth connection on my Iphone and restart the whole pairing process again. R40 here.

 

[tsedge]

R46 fixes this for some people, I believe, but not all. To get it you need to specifically raise this issue with your dealer. R58 is rumoured to be coming soon, but no timescale.

 

[paulm]

Took my Trophy in for its first service last week. Asked them to fix the Bluetooth. They upgraded some modules (secret mg 'recall') but attempts to upgrade the infotainment system failed. Their tech is off to MGUK this week and I'm promised an appointment for the update after this ?

 

[STG]

I have finally given up with my iPhone and the MG4 Bluetooth, for the past couple of day I just attached the wife Galaxy S21 and it's stuck there happy for 3 days attached, so as my iPhone XS Max could not keep attachwed for more than 2 days and has a bad cracked screen and the battery is not great (and would cost approx £150 to fix both) I have decided to switch to Android and get a new Moto G54 instead for £160. Time will tell if I made the right decision.

 

[wgmg]

Same issue here. Anyone fixed it?

 

[Rolfe]

I don't know the answer to that, but welcome to the forum!

 

[trurodentist]

I’m having the same issue. The aftermarket Panasonic music system in my 2011 Transit van remembers my iPhone 15pro max even after not using the van for a month!! In contrast, our MG4 Xpower excels in forgetting my wife’s phone as well as mine just overnight. Even informs us that there is no pairing history. Seriously frustrating. I now put it on Apple Car Play with a wired connection. MG4 Bluetooth so far just a thumbs down!

 

[ReintjeWA]

I’m having the same issue. The aftermarket Panasonic music system in my 2011 Transit van remembers my iPhone 15pro max even after not using the van for a month!! In contrast, our MG4 x Power excels in forgetting my wife’s phone as well as mine just overnight. Even informs us that there is no pairing history. Seriously frustrating. I now put it on apple car play with a wired connection. MG4 bluetooth so far just a thumbs down!

There are some good and affordable dongles available to make CarPlay wireless. All you need to do when getting one is go into the dongle settings and delay its startup by 30-40 seconds. I never even bother with Bluetooth any more, just use wireless CarPlay