Charger Cable Unlock failed

[Eddie A]

Hi, had a quick search but haven't seen a thread that deals with this issue.

Last night, my Trophy was plugged in to my Ohme charger, which is set to charge in the off peak hours 11:30 to 05:30 - for some unknown reason, the trip switch on the charger tripped off after about 15 minutes, but I was already asleep so didn't find out until this morning. This has been an ongoing issue, and Octopus are visiting this week to hopefully fix it.

I had a second problem, though - the charging cable was locked, and no amount to pressing the Unlock button on the screen would release it. On the app, it just said "failed" when I tried the unlock idon there. I switched the charger on and off for ten minutes, no change, I was still tethered to my house. In the end, I pulled out the manual release cable and thankfully that freed me.

Anyone else had this? Any ideas why it happened?

Thanks
Eddie

 

[DBedford]

Charger tripping, was there any other load on the system at the time? If it trips again I suggest you connect the installer.

I’ve had cables that wouldn’t come out on public fast chargers, locking and locking the car a number of times final released the cable.

 

[Eddie A]

Very little else would have been on, we'd gone to bed so a couple of clock radios, maybe a light or two. It's been like this for a while, but fine for the past two weeks, I've got an engineer booked for Friday, hopefully he'll put a less-anxious trip switch in.

Octopus electrician waved his magic wand, and found a setting in the Ohme box that was allowing the car to try to draw more current than the charger was allowed to - or something like that - which meant the clamp on my fusebox incoming lead was registering more current than was allowed, so tripping the charger out. Anyway, he turned said setting down a shade and I got a 60% top-up (from 20% to 80%) in the time allowed overnight on Friday with no issues, charger lead unplugged too with no fuss in the morning - so hopefully that's the end of my charging woes.