Oh, her. She's the one who put out a call on Twitter for people who had had bad experiences with an EV to contact her. The post was deluged with people saying how great their EVs were, but that's not what she wanted. She finally cherry-picked two or three very unrepresentative bad-news stories and worked these anecdotes up into an article. When it was published it was deluged with complaints, and of course we got the "poor me, all these nasty people have whipped up a pile-on against a poor defenceless innocent woman" line. The defence was that these were real experiences and it was legitimate to highlight them.