MGMark
Standard Member
I’m pleased to read it’s not just me who experiences these niggly issues!
i’ve experienced all that you’ve said except for warped under tray… bluetooth issues might get fixed after updates…MG4 Trophy, 2023. Last software update August 2023
Hi there all! Now I know that using the MG Forum to say I hate my MG4 is controversial, and I certainly don’t intend to upset anyone, but please hear me out…
Firstly, I know that ‘hate’ is a strong word. And if I’m honest, I don’t always hate my car. When all’s going well, and it hasn’t done anything to annoy me in the previous 30 minutes, I do actually very much enjoy driving it. It’s my first electric car, and I really like the smooth, rapid acceleration and lack of gear changes. But - and it’s a very big ‘but’ - there are just too many problems with it. Some major and some minor.
I’ve compiled a list below of the faults and grievances that spring to mind. There may be others that I’ve forgotten but I’ll try to edit this post as and when anything else pops up from the recesses of my brain.
I’d be really interested to hear from you all in the community to get your thoughts and to read about your experiences.
Some background… I received my MG new in July 2023. I very quickly noticed problems, which is why I joined this excellent Forum in the first place. I thought ‘surely it’s not just me that’s noticing these things?’, and I was so pleased to find many like minded souls. I emailed MG UK with my initial concerns, and they replied very quickly, but all they could recommend was a software update (for a new car that I’d only just received. Thanks MG…). I diligently booked the car in under warranty and got the update. But alas, as far as I could tell, nothing had changed. So forlornly I pretty much gave up. I resigned myself to the fact that I’d have to put up with this hugely frustrating car for the next three years, the length of my lease. And so now, after 16 months of ownership, this list shows what really, REALLY grinds my gears(!). I know from reading certain forum posts that some of these problems have supposedly been sorted, but again, I’d be really interested to hear which ones and how successful the fix has been.
Important note: I have asked MG to update the software on my car (R33) but my local dealership believes none of the below means they can do it under warranty, and I have no intention of paying the quoted £120 to get it done.
LKA is overly aggressive and frankly dangerous, as all owners are very aware of. Should never have been allowed on the car in that state. I always have to turn it off before driving for safety's sake.
Infotainment sometimes doesn't register touches, despite beeping to register a selection.
DAB Radio sometimes doesn't find radio stations on start, and won't update the available list all journey, meaning no (or very limited) radio.
No sound from the speakers after pressing ‘play’ button on radio after getting in the car. I have to cycle to another input then back to radio, and it suddenly bursts into life.
1 x emergency stop for no reason, on a straight, clear road, though with one car approaching on the other side. I was indicating right while slowing to turn behind the approaching car (I’m in the UK) but remained fully in my lane. Happily at slow speed and no one behind me.
Air Conditioning occasionally doesn't work at all. Magically resets itself when the car's been off and locked for a time. Making for some sweaty summer journeys. Miserable before arriving at work.
In colder weather the car sometimes steams up very easily, requiring full blower all journey (probably same fault as above).
Loses 3 or 4 mph around shallow bends when using ACC.
Ridiculously aggressive braking to maintain gap in front when using ACC. Dangerous with cars behind on a motorway. I rarely use ACC because of this.
Speed limit recognition often shows incorrect limit, rendering it pointless. Flashes constantly if just 1mph over. I always turn it off.
No interior light in rear. I often have to get my phone torch out when it's dark to help my children buckle up. My kids hate the car because of this.
Rear seat belt plugs 'disappear' into seat when trying to plug the seat belt in. Again, my kids absolutely hate this.
Auto dipping headlights have a mind of their own (and not in a positive way!). I always have to go manual to avoid dangerously blinding other drivers/cyclists/pedestrians.
Regularly have to 're-pair' mobile phone Bluetooth connection.
MG App often won't show any information from the car (i.e. battery percentage) despite good WiFi connection on both car and phone.
Rear under tray has warped and now needs replacing.
There must be others you've experienced that I’ve missed/forgotten about. Please do let me know!
Completely agree. Brian WrightMG4 Trophy, 2023. Last software update August 2023
Hi there all! Now I know that using the MG Forum to say I hate my MG4 is controversial, and I certainly don’t intend to upset anyone, but please hear me out…
Firstly, I know that ‘hate’ is a strong word. And if I’m honest, I don’t always hate my car. When all’s going well, and it hasn’t done anything to annoy me in the previous 30 minutes, I do actually very much enjoy driving it. It’s my first electric car, and I really like the smooth, rapid acceleration and lack of gear changes. But - and it’s a very big ‘but’ - there are just too many problems with it. Some major and some minor.
I’ve compiled a list below of the faults and grievances that spring to mind. There may be others that I’ve forgotten but I’ll try to edit this post as and when anything else pops up from the recesses of my brain.
I’d be really interested to hear from you all in the community to get your thoughts and to read about your experiences.
Some background… I received my MG new in July 2023. I very quickly noticed problems, which is why I joined this excellent Forum in the first place. I thought ‘surely it’s not just me that’s noticing these things?’, and I was so pleased to find many like minded souls. I emailed MG UK with my initial concerns, and they replied very quickly, but all they could recommend was a software update (for a new car that I’d only just received. Thanks MG…). I diligently booked the car in under warranty and got the update. But alas, as far as I could tell, nothing had changed. So forlornly I pretty much gave up. I resigned myself to the fact that I’d have to put up with this hugely frustrating car for the next three years, the length of my lease. And so now, after 16 months of ownership, this list shows what really, REALLY grinds my gears(!). I know from reading certain forum posts that some of these problems have supposedly been sorted, but again, I’d be really interested to hear which ones and how successful the fix has been.
Important note: I have asked MG to update the software on my car (R33) but my local dealership believes none of the below means they can do it under warranty, and I have no intention of paying the quoted £120 to get it done.
LKA is overly aggressive and frankly dangerous, as all owners are very aware of. Should never have been allowed on the car in that state. I always have to turn it off before driving for safety's sake.
Infotainment sometimes doesn't register touches, despite beeping to register a selection.
DAB Radio sometimes doesn't find radio stations on start, and won't update the available list all journey, meaning no (or very limited) radio.
No sound from the speakers after pressing ‘play’ button on radio after getting in the car. I have to cycle to another input then back to radio, and it suddenly bursts into life.
1 x emergency stop for no reason, on a straight, clear road, though with one car approaching on the other side. I was indicating right while slowing to turn behind the approaching car (I’m in the UK) but remained fully in my lane. Happily at slow speed and no one behind me.
Air Conditioning occasionally doesn't work at all. Magically resets itself when the car's been off and locked for a time. Making for some sweaty summer journeys. Miserable before arriving at work.
In colder weather the car sometimes steams up very easily, requiring full blower all journey (probably same fault as above).
Loses 3 or 4 mph around shallow bends when using ACC.
Ridiculously aggressive braking to maintain gap in front when using ACC. Dangerous with cars behind on a motorway. I rarely use ACC because of this.
Speed limit recognition often shows incorrect limit, rendering it pointless. Flashes constantly if just 1mph over. I always turn it off.
No interior light in rear. I often have to get my phone torch out when it's dark to help my children buckle up. My kids hate the car because of this.
Rear seat belt plugs 'disappear' into seat when trying to plug the seat belt in. Again, my kids absolutely hate this.
Auto dipping headlights have a mind of their own (and not in a positive way!). I always have to go manual to avoid dangerously blinding other drivers/cyclists/pedestrians.
Regularly have to 're-pair' mobile phone Bluetooth connection.
MG App often won't show any information from the car (i.e. battery percentage) despite good WiFi connection on both car and phone.
Rear under tray has warped and now needs replacing.
There must be others you've experienced that I’ve missed/forgotten about. Please do let me know!
Thanks for your helpful post. I've just ordered an MG4 EV Trophy long-range. Your post hasn't put me off. Hopefully, some issues won't occur, as the vehicle will have the latest software update. I will check! However, I don't understand why software updates are not done under warranty when they correct faults and safety-critical issues.MG4 Trophy, 2023. Last software update August 2023
Hi there all! Now I know that using the MG Forum to say I hate my MG4 is controversial, and I certainly don’t intend to upset anyone, but please hear me out…
Firstly, I know that ‘hate’ is a strong word. And if I’m honest, I don’t always hate my car. When all’s going well, and it hasn’t done anything to annoy me in the previous 30 minutes, I do actually very much enjoy driving it. It’s my first electric car, and I really like the smooth, rapid acceleration and lack of gear changes. But - and it’s a very big ‘but’ - there are just too many problems with it. Some major and some minor.
I’ve compiled a list below of the faults and grievances that spring to mind. There may be others that I’ve forgotten but I’ll try to edit this post as and when anything else pops up from the recesses of my brain.
I’d be really interested to hear from you all in the community to get your thoughts and to read about your experiences.
Some background… I received my MG new in July 2023. I very quickly noticed problems, which is why I joined this excellent Forum in the first place. I thought ‘surely it’s not just me that’s noticing these things?’, and I was so pleased to find many like minded souls. I emailed MG UK with my initial concerns, and they replied very quickly, but all they could recommend was a software update (for a new car that I’d only just received. Thanks MG…). I diligently booked the car in under warranty and got the update. But alas, as far as I could tell, nothing had changed. So forlornly I pretty much gave up. I resigned myself to the fact that I’d have to put up with this hugely frustrating car for the next three years, the length of my lease. And so now, after 16 months of ownership, this list shows what really, REALLY grinds my gears(!). I know from reading certain forum posts that some of these problems have supposedly been sorted, but again, I’d be really interested to hear which ones and how successful the fix has been.
Important note: I have asked MG to update the software on my car (R33) but my local dealership believes none of the below means they can do it under warranty, and I have no intention of paying the quoted £120 to get it done.
LKA is overly aggressive and frankly dangerous, as all owners are very aware of. Should never have been allowed on the car in that state. I always have to turn it off before driving for safety's sake.
Infotainment sometimes doesn't register touches, despite beeping to register a selection.
DAB Radio sometimes doesn't find radio stations on start, and won't update the available list all journey, meaning no (or very limited) radio.
No sound from the speakers after pressing ‘play’ button on radio after getting in the car. I have to cycle to another input then back to radio, and it suddenly bursts into life.
1 x emergency stop for no reason, on a straight, clear road, though with one car approaching on the other side. I was indicating right while slowing to turn behind the approaching car (I’m in the UK) but remained fully in my lane. Happily at slow speed and no one behind me.
Air Conditioning occasionally doesn't work at all. Magically resets itself when the car's been off and locked for a time. Making for some sweaty summer journeys. Miserable before arriving at work.
In colder weather the car sometimes steams up very easily, requiring full blower all journey (probably same fault as above).
Loses 3 or 4 mph around shallow bends when using ACC.
Ridiculously aggressive braking to maintain gap in front when using ACC. Dangerous with cars behind on a motorway. I rarely use ACC because of this.
Speed limit recognition often shows incorrect limit, rendering it pointless. Flashes constantly if just 1mph over. I always turn it off.
No interior light in rear. I often have to get my phone torch out when it's dark to help my children buckle up. My kids hate the car because of this.
Rear seat belt plugs 'disappear' into seat when trying to plug the seat belt in. Again, my kids absolutely hate this.
Auto dipping headlights have a mind of their own (and not in a positive way!). I always have to go manual to avoid dangerously blinding other drivers/cyclists/pedestrians.
Regularly have to 're-pair' mobile phone Bluetooth connection.
MG App often won't show any information from the car (i.e. battery percentage) despite good WiFi connection on both car and phone.
Rear under tray has warped and now needs replacing.
There must be others you've experienced that I’ve missed/forgotten about. Please do let me know!
I have had my MG4 Trophy ER since Sept 2023 and am basically very pleased with it. I think most of Charlie T's complaints are on the trivial side.
The issue of the LKA coming back on when the auto light switch was a Trophy-only issue I thought had been fixed with a software update.
I wish you well trying to get the s/W update!Charlie, I'll be interested to hear of your dealer experience and the results of the software update. Is the car going in to Richmond Southampton? I bought mine outright from Richmond Portsmouth. I got them to fix the warped understray but haven't yet requested updates to the software. Why? Because what I use works as long as I make a number of preflight settings. The AC works, it charges at home OK. I switch LKA and speed sign recognition off, put AEB on low sensitivity, don't use ACC at all, don't use Android Auto. I've had my seat belt spontaneously unbuckle on two occasions so I'm being careful to check it.. Mines the SE LR, not the Trophy.
You can't get the updates now newer mind after 4 yearsThere does seem to be a trend developing where some are saying that at the end of their lease/pcp deals they will dump MG . this will lead to a glut of 3-4 year old cars on the auction market and the low values they will fetch. MG won't care, they will have by then shiny new models out with enticing deals ready to catch the new batch of EV converts, the now old models phased out , not being able to compete on price with their secondhand siblings. Not just MG I think! The marketing strategy seems to be aimed at the well heeled wanting either by choice/ peer pressure or desperation in changing to newer and more profit making models (Upgrade Sir, suits you ).
For us , in it for the long run , plebs, will there still be updates available or will it become like Windows XP,7,8 and 10? where support will cease to exist.
Built in obsolescence? You have had it how long sir,? Blimey!
Maps freeze several times in a journeyMG4 Trophy, 2023. Last software update August 2023
Hi there all! Now I know that using the MG Forum to say I hate my MG4 is controversial, and I certainly don’t intend to upset anyone, but please hear me out…
Firstly, I know that ‘hate’ is a strong word. And if I’m honest, I don’t always hate my car. When all’s going well, and it hasn’t done anything to annoy me in the previous 30 minutes, I do actually very much enjoy driving it. It’s my first electric car, and I really like the smooth, rapid acceleration and lack of gear changes. But - and it’s a very big ‘but’ - there are just too many problems with it. Some major and some minor.
I’ve compiled a list below of the faults and grievances that spring to mind. There may be others that I’ve forgotten but I’ll try to edit this post as and when anything else pops up from the recesses of my brain.
I’d be really interested to hear from you all in the community to get your thoughts and to read about your experiences.
Some background… I received my MG new in July 2023. I very quickly noticed problems, which is why I joined this excellent Forum in the first place. I thought ‘surely it’s not just me that’s noticing these things?’, and I was so pleased to find many like minded souls. I emailed MG UK with my initial concerns, and they replied very quickly, but all they could recommend was a software update (for a new car that I’d only just received. Thanks MG…). I diligently booked the car in under warranty and got the update. But alas, as far as I could tell, nothing had changed. So forlornly I pretty much gave up. I resigned myself to the fact that I’d have to put up with this hugely frustrating car for the next three years, the length of my lease. And so now, after 16 months of ownership, this list shows what really, REALLY grinds my gears(!). I know from reading certain forum posts that some of these problems have supposedly been sorted, but again, I’d be really interested to hear which ones and how successful the fix has been.
Important note: I have asked MG to update the software on my car (R33) but my local dealership believes none of the below means they can do it under warranty, and I have no intention of paying the quoted £120 to get it done.
LKA is overly aggressive and frankly dangerous, as all owners are very aware of. Should never have been allowed on the car in that state. I always have to turn it off before driving for safety's sake.
Infotainment sometimes doesn't register touches, despite beeping to register a selection.
DAB Radio sometimes doesn't find radio stations on start, and won't update the available list all journey, meaning no (or very limited) radio.
No sound from the speakers after pressing ‘play’ button on radio after getting in the car. I have to cycle to another input then back to radio, and it suddenly bursts into life.
1 x emergency stop for no reason, on a straight, clear road, though with one car approaching on the other side. I was indicating right while slowing to turn behind the approaching car (I’m in the UK) but remained fully in my lane. Happily at slow speed and no one behind me.
Air Conditioning occasionally doesn't work at all. Magically resets itself when the car's been off and locked for a time. Making for some sweaty summer journeys. Miserable before arriving at work.
In colder weather the car sometimes steams up very easily, requiring full blower all journey (probably same fault as above).
Loses 3 or 4 mph around shallow bends when using ACC.
Ridiculously aggressive braking to maintain gap in front when using ACC. Dangerous with cars behind on a motorway. I rarely use ACC because of this.
Speed limit recognition often shows incorrect limit, rendering it pointless. Flashes constantly if just 1mph over. I always turn it off.
No interior light in rear. I often have to get my phone torch out when it's dark to help my children buckle up. My kids hate the car because of this.
Rear seat belt plugs 'disappear' into seat when trying to plug the seat belt in. Again, my kids absolutely hate this.
Auto dipping headlights have a mind of their own (and not in a positive way!). I always have to go manual to avoid dangerously blinding other drivers/cyclists/pedestrians.
Regularly have to 're-pair' mobile phone Bluetooth connection.
MG App often won't show any information from the car (i.e. battery percentage) despite good WiFi connection on both car and phone.
Rear under tray has warped and now needs replacing.
There must be others you've experienced that I’ve missed/forgotten about. Please do let me know!
Not in my experience my dealer wouldn't even admit that there were any software updates and told me not to believe anything on this site!!Software updates are applied under warranty if faults are reported/found. That's the experience of two MG4 owners that I know. They've had very few issues and no more than the new ICE cars that they've had in the past.
No new car goes in to production 100% perfect but it's how those issues are rectified that affect us as owners and influence our views on the brand and how we communicate our experience to others.I disagree, when you get a new car it should work, 100% and be 100% usable from a HMI point of view. I shouldn't have to put my finger just to the right of the position on the screen to make it register the "keypress".
Yep, I got around this inadvertently by locking the screen to the "dark setting" and had never experienced this issue until I experimented with it.
I find it hard to stay positive about this car sometimes.
Yeah and for the most part MG are atrocious at the rectifying bitNo new car goes in to production 100% perfect but it's how those issues are rectified that affect us as owners and influence our views on the brand and how we communicate our experience to others.
The only other new car I had was a Focus ST, it developed a few faults down the line that needed fixing but for the first year and a half it was 100% fault free, and mine was one of the first few thousand (as I got the free pro-drive track and driver tutoring day). The the number of faults and niggles on the MG4 seems to be higher than would ordinarily acceptable, both software and hardware many of which smack of "inadequate testing as we have to get this car to market".No new car goes in to production 100% perfect but it's how those issues are rectified that affect us as owners and influence our views on the brand and how we communicate our experience to others.
Don't forget your Focus ST was not a new car but a development of a car that was in production for many years before.The only other new car I had was a Focus ST, it developed a few faults down the line that needed fixing but for the first year and a half it was 100% fault free, and mine was one of the first few thousand (as I got the free pro-drive track and driver tutoring day). The the number of faults and niggles on the MG4 seems to be higher than would ordinarily acceptable, both software and hardware many of which smack of "inadequate testing as we have to get this car to market".
MG4 Trophy, 2023. Last software update August 2023
Hi there all! Now I know that using the MG Forum to say I hate my MG4 is controversial, and I certainly don’t intend to upset anyone, but please hear me out…
Firstly, I know that ‘hate’ is a strong word. And if I’m honest, I don’t always hate my car. When all’s going well, and it hasn’t done anything to annoy me in the previous 30 minutes, I do actually very much enjoy driving it. It’s my first electric car, and I really like the smooth, rapid acceleration and lack of gear changes. But - and it’s a very big ‘but’ - there are just too many problems with it. Some major and some minor.
I’ve compiled a list below of the faults and grievances that spring to mind. There may be others that I’ve forgotten but I’ll try to edit this post as and when anything else pops up from the recesses of my brain.
I’d be really interested to hear from you all in the community to get your thoughts and to read about your experiences.
Some background… I received my MG new in July 2023. I very quickly noticed problems, which is why I joined this excellent Forum in the first place. I thought ‘surely it’s not just me that’s noticing these things?’, and I was so pleased to find many like minded souls. I emailed MG UK with my initial concerns, and they replied very quickly, but all they could recommend was a software update (for a new car that I’d only just received. Thanks MG…). I diligently booked the car in under warranty and got the update. But alas, as far as I could tell, nothing had changed. So forlornly I pretty much gave up. I resigned myself to the fact that I’d have to put up with this hugely frustrating car for the next three years, the length of my lease. And so now, after 16 months of ownership, this list shows what really, REALLY grinds my gears(!). I know from reading certain forum posts that some of these problems have supposedly been sorted, but again, I’d be really interested to hear which ones and how successful the fix has been.
Important note: I have asked MG to update the software on my car (R33) but my local dealership believes none of the below means they can do it under warranty, and I have no intention of paying the quoted £120 to get it done.
LKA is overly aggressive and frankly dangerous, as all owners are very aware of. Should never have been allowed on the car in that state. I always have to turn it off before driving for safety's sake.
Infotainment sometimes doesn't register touches, despite beeping to register a selection.
DAB Radio sometimes doesn't find radio stations on start, and won't update the available list all journey, meaning no (or very limited) radio.
No sound from the speakers after pressing ‘play’ button on radio after getting in the car. I have to cycle to another input then back to radio, and it suddenly bursts into life.
1 x emergency stop for no reason, on a straight, clear road, though with one car approaching on the other side. I was indicating right while slowing to turn behind the approaching car (I’m in the UK) but remained fully in my lane. Happily at slow speed and no one behind me.
Air Conditioning occasionally doesn't work at all. Magically resets itself when the car's been off and locked for a time. Making for some sweaty summer journeys. Miserable before arriving at work.
In colder weather the car sometimes steams up very easily, requiring full blower all journey (probably same fault as above).
Loses 3 or 4 mph around shallow bends when using ACC.
Ridiculously aggressive braking to maintain gap in front when using ACC. Dangerous with cars behind on a motorway. I rarely use ACC because of this.
Speed limit recognition often shows incorrect limit, rendering it pointless. Flashes constantly if just 1mph over. I always turn it off.
No interior light in rear. I often have to get my phone torch out when it's dark to help my children buckle up. My kids hate the car because of this.
Rear seat belt plugs 'disappear' into seat when trying to plug the seat belt in. Again, my kids absolutely hate this.
Auto dipping headlights have a mind of their own (and not in a positive way!). I always have to go manual to avoid dangerously blinding other drivers/cyclists/pedestrians.
Regularly have to 're-pair' mobile phone Bluetooth connection.
MG App often won't show any information from the car (i.e. battery percentage) despite good WiFi connection on both car and phone.
Rear under tray has warped and now needs replacing.
There must be others you've experienced that I’ve missed/forgotten about. Please do let me know!
Misting shouldn't be an issue providing you leave the AC on permanently, with a quick Full Demister blast to clear early morning fogging.