Is ismart always this useless

[bob2010]

Mine is showing as last updated 23 April, despite trying to l refresh the app multiple times today.

Is anyone else encountering issues?

 

[Data]

Remember both your own phones mobile signal AND the cars own mobile signal must be good for the app to work really well each time. In my home my phone signal is fine. Outside behind my home on my drive where I park the car, the signal for the car is pretty poor. This affects how & if the app works. Everywhere else with good mobile signal for both car & phone the app works perfectly. It's pretty useful too!

 

[bob2010]

Remember both your own phones mobile signal AND the cars own mobile signal must be good for the app to work really well each time. In my home my phone signal is fine. Outside behind my home on my drive where I park the car, the signal for the car is pretty poor. This affects how & if the app works. Everywhere else with good mobile signal for both car & phone the app works perfectly. It's pretty useful too!

It had been working fine and there's been no change to where I park the car so it seemed strange that it's not working now.

 

[Data]

It had been working fine and there's been no change to where I park the car so it seemed strange that it's not working now.

Does it work elsewhere away from your home? Additionally, phone signals can be disrupted by other powerful radio signals such as taxi firms nearby when they broadcast, police & other emergency service broadcasts when they are close by. I've known folks living near airports to lose mobile signals periodically due to all the em activity. It just depends where you might be at the time you want to use the app. But if you have persistent problems it might be worth uninstalling your app then re-installing. Also a chat to your dealer or MG support might be useful.

Does it work elsewhere away from your home? Additionally, phone signals can be disrupted by other powerful radio signals such as taxi firms nearby when they broadcast, police & other emergency service broadcasts when they are close by. I've known folks living near airports to lose mobile signals periodically due to all the em activity. It just depends where you might be at the time you want to use the app. But if you have persistent problems it might be worth uninstalling your app then re-installing. Also a chat to your dealer or MG support might be useful.

Yes, I agree. I wonder if something has changed after an update to your phone apps or actual phone software. Sometimes updates change settings. Check to make sure your phone security settings or permissions haven't changed. Check that your phone is allowing the ismart app to connect in the permissions section.

 

[M0SCS]

Mine is showing as last updated 23 April, despite trying to l refresh the app multiple times today.

Is anyone else encountering issues?

MIne will usually refresh after a few attempts and worked last night to check the car was charging.

 

[bob2010]

I've taken it for a drive and getting this message:
eCall System Failure Consult Handbook

 

[Data]

Ok, that's the cars emergency service calling function not working. This may be a pointer to the problem. Perhaps an antenna issue. I think time to consult your dealer. I take it your 12v battery is well charged?

 

[bob2010]

Could the yellow exclamation mark be related to that or is it do with the cruise control?

 

[Data]

The exclamation Mark is your Lane Keep Assist or Traffic Jam Assist. They don't function at start up untill you get going, if I remember correctly.

 

[bob2010]

The exclamation Mark is your Lane Keep Assist or Traffic Jam Assist. They don't function at start up untill you get going, if I remember correctly.

It was on for the whole drive.

I'm not best pleased considering I bought the car only 2 weeks ago.