iSmart

[Torryhun]

Actually the app isn't 100% for me. Although it's reporting zero abnormalities on the car, all the tyres are apparently at zero pressure and I'm not getting an interior temperature reading. It's still monitoring the charging process though.

Seems like a lot of users have different problems with some features ?‍

 

[Rolfe]

Another thing I've noticed pretty much since I got the car less than two weeks ago, is that it's in the lap of the gods whether or not it actually lets me into the "Vehicle Status" screen.

 

[Torryhun]

Another thing I've noticed pretty much since I got the car less than two weeks ago, is that it's in the lap of the gods whether or not it actually lets me into the "Vehicle Status" screen.

That was working fine for me until I just checked it just now ?,might be caused by me only being on 4G & not WiFi ?‍

 

[Rolfe]

It's worked for me again, but often I tap the arrow and absolutely nothing happens. I'm on my home wifi.

Well, when I say worked, while it's notifying zero abnormalities it has all the tyres at 0.0 Bar pressure and no reading for inside temperature. It was like that earlier this morning too.

 

[Torryhun]

It's worked for me again, but often I tap the arrow and absolutely nothing happens. I'm on my home wifi.

Well, when I say worked, while it's notifying zero abnormalities it has all the tyres at 0.0 Bar pressure and no reading for inside temperature. It was like that earlier this morning too.

Has anyone had all the features work perfectly?

 

[Rolfe]

They did when I first got the car 12 days ago, other than the "Vehicle Status" not always coming up on request.

 

[tsedge]

It works pretty reliably for me. Occasionally it needs an app close/restart and sometimes the car doesn't have signal when out and about but that's normal.

That said, I am not using the preheating now (warm down here) so just use it to set charge level, check it has charged and status check, all which work reliably.

It may depend on the right software version in the car.

 

[Rolfe]

My car is only 12 days old and the app has only been on my computer for 12 days...

 

[tsedge]

My car is only 12 days old and the app has only been on my computer for 12 days...

Yes, but there are many different modules in the car that have different software versions as well as the Infotainment which is different between SE/Trophy. I do not know what is used by the app, but presume it is Infotainment plus a comms module of some sort (might be built in).

New cars don't necessarily have the updates installed since they were built unless the dealer has been fastidious about installing them all. Some are and some are not (and some encounter problems doing so too).

 

[siteguru]

If I get an issue with the car scanning returning odd values, I just click the Refresh button and that seems to solve it.

If I get an issue with the car scanning not working, it usually means the car has gone into a deep sleep - an unlock/lock cycle usually fixes that.

 

[Rolfe]

Yes, but there are many different modules in the car that have different software versions as well as the Infotainment which is different between SE/Trophy. I do not know what is used by the app, but presume it is Infotainment plus a comms module of some sort (might be built in).

New cars don't necessarily have the updates installed since they were built unless the dealer has been fastidious about installing them all. Some are and some are not (and some encounter problems doing so too).

My dealer said the latest software had been installed in the car that morning, and I've seen no reason to doubt him.

 

[tsedge]

My dealer said the latest software had been installed in the car that morning, and I've seen no reason to doubt him.

Yes, it is a long shot, just looking for reasons why some have problems and others don't.

 

[Rolfe]

Just checked it again. Still monitoring the charging correctly, still reporting no abnormalities on "Vehicle Status", but still showing tyre pressures as zero and no reading for internal temperature.

 

[tsedge]

Just checked it again. Still monitoring the charging correctly, still reporting no abnormalities on "Vehicle Status", but still showing tyre pressures as zero and no reading for internal temperature.

Do the tyre pressures and internal temperature show up on the car dashboard?

 

[Rolfe]

The tyre pressures have been showing up on the dashboard, although I haven't looked right now. I'm not sure if there is an internal temparature readout on the dashboard, is there?

 

[tsedge]

The tyre pressures have been showing up on the dashboard, although I haven't looked right now. I'm not sure if there is an internal temparature readout on the dashboard, is there?

It should on the infotainment display top right

Strange problem then, why they don't show up in the app.

 

[Rolfe]

Just been out to look. The inside temperature is on the left of the top centre readouts on my infotainment screen. (Top right is the outside temperature.) It's showing 25C which is fine (the car is sitting in the sun). I realise I can't check the tyre pressures while it's on the charger though. Gimme ten minutes. (It has just reached 100% but it seems to want another ten minutes, presumably to balance.)

Another oddity is that the app and the car are showing different values for remaining range.

 

[tsedge]

Just been out to look. The inside temperature is on the left of the top centre readouts on my infotainment screen. (Top right is the outside temperature.) It's showing 25C which is fine (the car is sitting in the sun). I realise I can't check the tyre pressures while it's on the charger though. Gimme ten minutes. (It has just reached 100% but it seems to want another ten minutes, presumably to balance.)

Yes, sorry you said inside and top right is outside, my bad.

Another oddity is that the app and the car are showing different values for remaining range.

Mine does that too, the app seems to lose its brains sometimes and switches to km instead of miles, resetting the units seems to fix it.

 

[Rolfe]

I don't think it's the units, the difference isn't big enough.

The car is showing the tyre pressures no problem. And hey, so is the app now. And it's showing the interior temperature as well. Glory hallelujah. The only anomaly now is that the app says I have 164 miles and the car says 155. It's academic, but I can't see why they wouldn't agree.

 

[siteguru]

The car shows the range based on selected mode (which by default is Normal); the app shows the range based on Eco mode. (Change the drive mode in the car to Eco and you'll see the range increase to that of the app).