Love the car

[Deleted member 10041]

They are just not prepared in advance or suitably trained to deal with multiple customer issues. I would suggest that many other makes of dealer would also struggle. The standards are very low. We keep buying cars though. The whole industry needs a sea change.
I’ve said before - throw it open to competition, instead of this closed shop franchise practice. Provide quality networks with the dealer information on recalls, specifications etc.
I bet companies like Cazoo would love to have a go at dealer servicing and warranty repairs.

The MG4 just seems to be experiencing more than it's fair share of issues though.

Let's be serious here though after 3 months of the oil leak the dealers should all know exactly what the process is! As said before it shouldn't even be a thing anymore if they had fitted the breather to all new cars before handover.

The locking in issue, a report is with DVSA, every owner should be getting contacted and told to come in for the update, I'm bored of asking on here, if owners have been contacted. there has been a reluctance to answer for whatever reason.

These two issues, forget the software issues, are summing up MG's attitude to customers for me (there are obviously some dealers out there being proactive) but they are quite obviously in the minority

 

[stevegus]

Very nice to see a positive post.

Yup. This is typically a forum to report problems on and worry about issues. Car forums like that for my mx5 and boxster dont contain 95% worries.

Anyone reading this forum on a regular basis while waiting for their car just sees a whingefest of MOSTLY trivial issues. A small oil leak and a rippled plastic sheet under the car seem to be the main trivia.

The locking in syndrome seems to need a critical fix.

Ive never seen the term “reject the car” used before reading this site. Sort the problem with your dealer, we dont really need to hear the bravado

 

[Cocijo]

Yup. This is typically a forum to report problems on and worry about issues. Car forums like that for my mx5 and boxster dont contain 95% worries

Is it just perhaps a reflection on how many issues there are and how badly they are being dealt with? I don’t know. I agree that you have to be careful about forum bias - I don’t think with the MG4 this is particularly the case.
There seems an extraordinary amount of dissatisfaction. Other forums vary but it can be one way of getting a view on how cars and dealerships are preforming and how happy customers are with them.
Do the Boxster and MX5 forums get loads of complimentary posts? I’ve actually had both cars and experienced no issues! Unusual I know.
Forums need things to discuss and these inevitably lead to sharing experiences and any issues.

 

[Deleted member 10041]

Yup. This is typically a forum to report problems on and worry about issues. Car forums like that for my mx5 and boxster dont contain 95% worries.

Anyone reading this forum on a regular basis while waiting for their car just sees a whingefest of MOSTLY trivial issues. A small oil leak and a rippled plastic sheet under the car seem to be the main trivia.

The locking in syndrome seems to need a critical fix.

Ive never seen the term “reject the car” used before reading this site. Sort the problem with your dealer, we dont really need to hear the bravado

The term reject the car is on quite a few forums, especially EVs with all the enhanced software, that a basic OCE car doesn't have. I've heard about EV6s being rejected, Tesla's, Renault's. Vw's

As much as the "small oil leak" is trivial the point is it shouldn't be still happening after 3 months, the fix is there just fit it.

People are spending 26-33k if they want to come on here and vent, share their issues with fellow owners, who have actually probably provide better updates and fixes than the dealers/MG are providing, then why shouldn't they. If it wasn't for people sharing their issues on here there wouldn't be as much knowledge on this forum, which can only be a good thing.

There are unfortunately a lot of issues at the moment that will get rectified, the is also the option of not reading the whingefest.

 

[Deleted member 9692]

Yup. This is typically a forum to report problems on and worry about issues. Car forums like that for my mx5 and boxster dont contain 95% worries.

Anyone reading this forum on a regular basis while waiting for their car just sees a whingefest of MOSTLY trivial issues. A small oil leak and a rippled plastic sheet under the car seem to be the main trivia.

The locking in syndrome seems to need a critical fix.

Ive never seen the term “reject the car” used before reading this site. Sort the problem with your dealer, we dont really need to hear the bravado

I don’t perceive the “whingefest” you talk of. I see a helpful forum where people discuss the many issues people are experiencing with the MG4 and the service from their dealers. To me, oil leak and bulging under tray are not trivial, I accept that they are to you. Unfortunately, many of us are having problems trying to “sort the problem with your dealer” and we find this forum mainly helpful in the absence of posts such as yours. You may not have the “bravado“ to reject a car but I have done in the past and will again in the future where I feel warranted.