Lovemyev
Distinguished Member
- Joined
- Jan 23, 2021
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- Location
- N.Wales ZS EV ( Gen 2 ).
I am about 99% sure that BOTH passengers doors in my brothers car were in this condition, when the car arrived at the dealership.
The front passengers door not opening was spotted on delivery day for obvious reasons.
But the rear passengers door was not spotted until a week latter, when the rear seat was used for carrying a grand child who could not leave the car.
Of course the port of call was to check if the child locked was working correctly.
But it made no difference if it was switched on or off.
My brother then went on to check the rear drivers door and that works fine !.
Another visit to the dealer today I believe, just to confirm it’s the locking assembly, on then will MG authorise the dealer to order a replacement part.
Then a wait for it to arrive and then another appointment to install the new lock !.
At the moment it appears to be the passenger side locks are more affected for some reason ?.
He is only lucky that his local dealer is only about 8 miles down the road !.
Imagine if your chosen dealer is a 100 mile around trip ( myself ) and you are required to make two trips in order to get your door lock checked and then replaced !.
I would suggest to anybody who is about to take delivery on a new ZS EV facelift, that you get the dealer to check if they can open the three doors on the INSIDE before you collect the car !.
At least that way, if any are faulty the locks can be ordered, saving at least one trip back to the dealers !.
MG should have sent out a service bulletin to the dealers, to check the internal handles are working correctly as part of the PDI checks by now ?.
As they are well aware that there is a problem on the latest batch of cars.
Not only is it an inconvenience but it should be seen as a serious health and safety issue.
If you were involved in a RTA and needed to exit the car quickly, then your front and maybe rear passengers could be in big trouble !.
The front passengers door not opening was spotted on delivery day for obvious reasons.
But the rear passengers door was not spotted until a week latter, when the rear seat was used for carrying a grand child who could not leave the car.
Of course the port of call was to check if the child locked was working correctly.
But it made no difference if it was switched on or off.
My brother then went on to check the rear drivers door and that works fine !.
Another visit to the dealer today I believe, just to confirm it’s the locking assembly, on then will MG authorise the dealer to order a replacement part.
Then a wait for it to arrive and then another appointment to install the new lock !.
At the moment it appears to be the passenger side locks are more affected for some reason ?.
He is only lucky that his local dealer is only about 8 miles down the road !.
Imagine if your chosen dealer is a 100 mile around trip ( myself ) and you are required to make two trips in order to get your door lock checked and then replaced !.
I would suggest to anybody who is about to take delivery on a new ZS EV facelift, that you get the dealer to check if they can open the three doors on the INSIDE before you collect the car !.
At least that way, if any are faulty the locks can be ordered, saving at least one trip back to the dealers !.
MG should have sent out a service bulletin to the dealers, to check the internal handles are working correctly as part of the PDI checks by now ?.
As they are well aware that there is a problem on the latest batch of cars.
Not only is it an inconvenience but it should be seen as a serious health and safety issue.
If you were involved in a RTA and needed to exit the car quickly, then your front and maybe rear passengers could be in big trouble !.
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