MG4 Android auto not responding or hearing my voice

Hello all,

Have my MG4 standard for 2 weeks now but can't get my android auto working. Have the right cable, did try some, but systeem keeps telling that i have to make the connection with usb-cable.
My phone is connected so that's not the problem.
My dealer does not respond to my call's. very irritating.
Is there a solution.
See picture (dutch lang. )
Greetings
GJW
 

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Is your cable plugged in to the front USB A port in the car? (This is the only port that supports AA/CarPlay).
 
I'm pretty sure mine did the same for a short while. As is often the case, you stumble around changing settings etc and something makes it work, but you never find which bit actually made the difference (or maybe I've simply forgotten). ?‍♂️

I would check the privacy settings on the car first.

It's less likely, but I would then make sure all permissions are fully allowed on both android auto and Google maps. I know that if Google maps location is set to 'allow only while using the app' it used to have very weird effects for example.

Before trying even less likely things like checking Google play services permissions are all on or clearing the cache of those apps, I would try another device if possible to rule out the phone.
 
I'm pretty sure mine did the same for a short while. As is often the case, you stumble around changing settings etc and something makes it work, but you never find which bit actually made the difference (or maybe I've simply forgotten). ?‍♂️

I would check the privacy settings on the car first.

It's less likely, but I would then make sure all permissions are fully allowed on both android auto and Google maps. I know that if Google maps location is set to 'allow only while using the app' it used to have very weird effects for example.

Before trying even less likely things like checking Google play services permissions are all on or clearing the cache of those apps, I would try another device if possible to rule out the phone.
Thx for the tips, used them all, other phone, nothing. I go back to the dealer.
 

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