Simon John
Standard Member
I want to share my recent experience of breaking down at a charging station and the solution. This was only my 2nd attempt at charging away from home.
I arrived early at South Mimms Services on the M25, read the instructions on the charger, paid and then plugged in. Nothing was happening so I started ‘messing around’ with it, literally. Taking the charger out, putting it back in, paying again with my card etc., then HV battery light went red, low voltage battery went red, Power system severe fault light was showing. I contacted MG assist, I had the number saved in my phone, and recovery came out within about 30mins, (thank goodness as I was on my way to Heathrow to pick up my wife & daughter).
He told me he had an MG5, same colour with the same fault last week and on that one he just disconnected the 12v battery. I had read that disconnecting the battery may reset the car, but I had no 10mm spanner with me SO PLEASE PUT ONE IN YOUR CAR IMMEDIATELY ?. He tried this 3 times, but it never reset, He then disconnected the battery again and connected the On Board Diagnostics (OBD) connector and cleared the error codes, IF YOU HAVE ONE PLEASE PUT THIS INTO YOUR CAR, I HAVE ?. This time it worked, and I plugged into a different charging station (see photo) and hey presto it worked.
I thought it worth sharing as most of us can figure out when an engine goes wrong but not an EV, anyway I do love my car and hopefully learnt some valuable lessons.
I arrived early at South Mimms Services on the M25, read the instructions on the charger, paid and then plugged in. Nothing was happening so I started ‘messing around’ with it, literally. Taking the charger out, putting it back in, paying again with my card etc., then HV battery light went red, low voltage battery went red, Power system severe fault light was showing. I contacted MG assist, I had the number saved in my phone, and recovery came out within about 30mins, (thank goodness as I was on my way to Heathrow to pick up my wife & daughter).
He told me he had an MG5, same colour with the same fault last week and on that one he just disconnected the 12v battery. I had read that disconnecting the battery may reset the car, but I had no 10mm spanner with me SO PLEASE PUT ONE IN YOUR CAR IMMEDIATELY ?. He tried this 3 times, but it never reset, He then disconnected the battery again and connected the On Board Diagnostics (OBD) connector and cleared the error codes, IF YOU HAVE ONE PLEASE PUT THIS INTO YOUR CAR, I HAVE ?. This time it worked, and I plugged into a different charging station (see photo) and hey presto it worked.
I thought it worth sharing as most of us can figure out when an engine goes wrong but not an EV, anyway I do love my car and hopefully learnt some valuable lessons.