PM2.5 cabin filter, wrong filter fitted at service?

rootes

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Hello, my ZS EV Trophy has just had its 2 year service. The cabin pollen filter is replaced at 2 years. I needed to remove it after the service as some leaves had found their way into the fan and discovered a flimsy paper filter. I'm sure this is where the PM2.5 filter lives and the dealer is fitting a cheaper filter. Does anyone know what the filter in the Trophy should look like please?


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I had a similar issue - I'm pretty sure the original has PM2.5 written on it, others will be able to confirm I'm sure.
 
Hello, my ZS EV Trophy has just had its 2 year service. The cabin pollen filter is replaced at 2 years. I needed to remove it after the service as some leaves had found their way into the fan and discovered a flimsy paper filter. I'm sure this is where the PM2.5 filter lives and the dealer is fitting a cheaper filter. Does anyone know what the filter in the Trophy should look like please?

Yes, I have seen this somewhere in the forum and yes, as far as I remember it should say it's PM2.5, that's what's supposed to be the right filter for Trophy - call the garage and ask them to replace or post it to you. Could be a case of one guy mixing up the boxes for Trophy and "regular" ...
 
Hi I’m in the exact same situation, after my 2 year service the fan is noisy, almost sounds like a motor at higher speeds, a bit of noise starts at fan speed 3 and then gets louder at higher speeds. My new filter also doesn’t have the PM 2.5 on it.
How did you manage to remove the leaves/debris from the fan? I couldn’t visibly see anything at all when I removed the filter.
 
Might not have anything written on it but the difference is it will be black/green/blue and has the activated charcoal impregnated within it.

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The filter I have now is a thin paper thing. The leaves were in the fan under the filter, I had to stick my hand right in (after making 100% sure the fan was off).
 
Hi I’m in the exact same situation, after my 2 year service the fan is noisy, almost sounds like a motor at higher speeds, a bit of noise starts at fan speed 3 and then gets louder at higher speeds. My new filter also doesn’t have the PM 2.5 on it.
How did you manage to remove the leaves/debris from the fan? I couldn’t visibly see anything at all when I removed the filter.
Exactly the same happened to me.
 
Exactly the same happened to me.

Do you still have the noisy fan issue?
I have just booked my second service and had a discussion with them - the 2.5 part number has been superseded apparently -


Oh dear, that’s not good.
 
Following my second service the dealer fitted a Micron Air filter - no idea if it's the right one, I have no clarity from the dealers or MG CS. Chorley MG said there is only one filter type (no 2.5pm) but same original part number nothing newer. :(

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Following my second service the dealer fitted a Micron Air filter - no idea if it's the right one, I have no clarity from the dealers or MG CS. Chorley MG said there is only one filter type (no 2.5pm) but same original part number nothing newer. :(
Do you have a photo of the top of the filter when you pull it out?
 
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