SOS

[Freeway]

Hi.Has any one used the SOS phone on roof.

 

[Italy]

This is not an 'ordinary' telephone that can be used to call for help in the event of an accident.

It has been compulsory equipment in new cars for around 5 years.

 

[Hybrid Ann]

Nope ! Never used it….Thank God

 

[David38]

How does it work in UK?

 

[Alb]

It connects you manually to emergency services if selected accordingly or automatically if the car is in an accident. In the latter case, they will be notified that assistance is needed along with your GPS coordinates even if you are not conscious/able to talk.

 

[Freeway]

Thanks Alb

 

[Telia]

Hi.Has any one used the SOS phone on roof.

The Australian models don't have this

 

[Big Ears]

What happens if a child is investigating this in your absence?

 

[Telia]

What happens if a child is investigating this in your absence?

In Toyota hybrids, which I know have these buttons, all it will do is call the car company, and then if needed, the car company will dial emergency services. Pretty sure it happens this way in case somebody decides to be curious and press it.

 

[Big Ears]

I've pressed it a few times NOTHING.

 

[Alb]

Have a look at this page:

eCall SOS - National Highways

eCall is a safety feature that gets you help quicker and faster.

nationalhighways.co.uk

 

[Alex144]

From the manual:
In an accident, your vehicle’s eCall – SOS Emergency Assistance can either be triggered manually or in severe cases automatically upon detection by vehicle’s sensors. The eCall service is a public service of general interest and is accessible free of charge. The emergency call centre will establish verbal communication with the vehicle occupants in order to understand the extent of the emergency and the level of assistance required. Attempt to send the following vehicle information message to the emergency call centre. The appropriate emergency services will be deployed to the vehicle’s current location if known.
•
Current time, location and direction of travel
•
Vehicle Type
•
Vehicle Identification Number (VIN)
•
Whether the call was automatically or manually initiated
•
Vehicle Category
This system will ensure that your personal data is securely protected. It is designed to ensure that it is not traceable and other external systems are not able to gain access. When the eCall triggers, the system will only transmit the data information to the relevant public safety answering points designated by the respective public authorities of the country on which territory they are located, which will receive and process your emergency call request. The system will retain data locally for 13 hours after triggering.
You have the right to access the data information stored in this system, and to request the rectification, erasure or blocking of data information that does not meet the requirements of the regulations. If you think your personal data is infringed, you have the right to complain to the competent data protection authority.
For manual activation, press and release the SOS button in the overhead console for about 1 second to activate an emergency services call. A single beep will be heard when the eCall is triggered and a message will be displayed on the vehicle’s message centre and entertainment player. The entertainment player will be muted whilst the emergency services call is active. Manually triggered emergency services calls may be cancelled by pressing and releasing the SOS button again within about 5 seconds of the initial press, and the messages will be removed.
Graphic
The emergency services call (eCall) system will perform a self-test when the vehicle is powered ON. During a Self-Test the emergency services call (eCall) LED status indicator on the SOS button will flash quickly until completion. The LED status indicator will illuminate permenantly if no system faults are present. The LED status indicator will be extinguished or flash slowly if a fault is detected. Faults detected during the self-test will be displayed on the vehicles message centre.
Note：The operation of eCall - SOS Emergency Assistance relies on cellular coverage and may be affected by signal outages or low signal strength.