TBOX Activation?

I see it’s already on P but the Telematic box log is greyed out and I’m getting GPS signal etc
I had to reactivate mine again today (the weather app wasn't responding) and it took me three attempts to activate it. The first time it said something about not having permissions, the second time it said something about the dealer and the third time it worked.
Why deactivates itself every so often is a mystery to me. 🤔
 

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