BarryH
Established Member
- Joined
- Feb 4, 2021
- Messages
- 647
- Reaction score
- 663
- Points
- 207
- Location
- South Woodham Ferrers, Nr Chelmsford
- Driving
- Not an MG
Is your Warranty with your Dealer or MG Motors Ltd? Is it worth the paper it is written on?
My daughter and I both own and drive MG ZS EVs. While I bought mine ZS New locally she bought her car preregistered from a Chorley Group dealer 250 miles from where we live. I have had my annual service and several warranty visits at my supplying dealer and since that dealer is also close she also had her annual service there too. Unfortunately, she has the common clicking and clunking in the steering and when booking into the local dealer was told, "they can't do warranty work, at least, they would have to charge me and I should contact the mg dealer direct". Effectively is a second owner buying preregistered, does this mean everyone buying used has to return to the originally supplying dealership for warranty work! When I bought my car I believed that it was a "Manufacturer's 7 Year Warranty" not a warranty backed by the dealership I bought the car from! This is a ridiculous situation.
My daughter and I both own and drive MG ZS EVs. While I bought mine ZS New locally she bought her car preregistered from a Chorley Group dealer 250 miles from where we live. I have had my annual service and several warranty visits at my supplying dealer and since that dealer is also close she also had her annual service there too. Unfortunately, she has the common clicking and clunking in the steering and when booking into the local dealer was told, "they can't do warranty work, at least, they would have to charge me and I should contact the mg dealer direct". Effectively is a second owner buying preregistered, does this mean everyone buying used has to return to the originally supplying dealership for warranty work! When I bought my car I believed that it was a "Manufacturer's 7 Year Warranty" not a warranty backed by the dealership I bought the car from! This is a ridiculous situation.