Won’t charge at 125kW charger

[Rod137]

On long journeys charge at InstaVolt roughly 50kW charger. Tried another location with 125kW charger and wouldn’t charge.

 

[JohnV6]

I found with Shell chargers I need to lock the car immediately after connecting the cable or it won't work. after a few minutes you can open the door & it still charges

 

[Eddie99]

Ever since I started to turn off the 'Start' button I have had no problems beginning charging - after it starts then I push the 'Start' again without the foot on the brake to bring the radio back on.

 

[Jomarkh]

On long journeys charge at InstaVolt roughly 50K charger. Tried another location with 125K charger and wouldn’t charge

Not all rapid chargers work the same way.
Check the connection and payment order.
What was the second charger and are you using a CC, RFID card or app to start a charge?

 

[ALANB]

On long journeys charge at InstaVolt roughly 50K charger. Tried another location with 125K charger and wouldn’t charge

Often with the bigger chargers I find the cable is too heavy so I hold it in until the lock engages, which seems to stop this.