MG4 Loud bang when charger connected

[Ian Key]

It's interesting that the charger is also now out of use. Could the charger have caused the fault?

 

[Goldie007]

I tried another last night and as soon as I plugged the car in the charger went off and shutdown so thinking it is the car that is killing the chargers.

 

[TheHypnoToad]

I'd take it to the dealer, and ask the dealer if you can plug it up to their charger and see if it does the same thing.

 

[Goldie007]

They said they had done but look like they lied about doing it. I will be taking it back tomorrow and watch them do it. Cant believe anything they say any more

 

[Deleted member 10041]

They said they had done but look like they lied about doing it. I will be taking it back tomorrow and watch them do it. Cant believe anything they say any more

So poor if they lied, for something that takes less than 5 mins to check and doesn't impact on workshop space

Would make me smile on the inside it was my car and it goosed their charger to prove my point

 

[Goldie007]

Well Dealer don't have time to look at it until March. Can see this thing being dumped on the entrance. Paying 5 times what I normally pay because I am having to use DC charging. Looks like they are going to have a visit from a very angry customer. Getting really annoyed now.

 

[Deleted member 10041]

Well Dealer don't have time to look at it until March. Can see this thing being dumped on the entrance. Paying 5 times what I normally pay because I am having to use DC charging. Looks like they are going to have a visit from a very angry customer. Getting really annoyed now.

Time? As has been said they only need to try it on their AC charger if it doesn't work give you a courtesy car

 

[Goldie007]

They have no cars available

 

[Eber]

They have no cars available

This is all very professional.

 

[Robf]

Perhaps you could try one of the other dealers in the area? Failing that an e-mail rejecting car to dealer cc MG would be in order.

 

[Deleted member 10041]

They have no cars available

How far away is the dealer, I'd just turn up and tell them your going to plug it in and see what it does, remind them that if it's faulty as you have repeatedly told them, there charger could be put out of commission.

 

[stevegus]

Perhaps you could try one of the other dealers in the area? Failing that an e-mail rejecting car to dealer cc MG would be in order.

I have never seen the word “reject” thrown around as much as it is on this forum.

Thats a last resort not a first.

 

[Goldie007]

After a 'you have to deal with it this week and I need a car. I will talk to the area manager if you can't fit it in.' They called me back saying g they will have a car on Thursday for me. They will prove to me before I pick it up that it charges or its going no where

I have never seen the word “reject” thrown around as much as it is on this forum.

Thats a last resort not a first.

I don't want to reject it but dealing with this dealer they don't seem to take it serious.

 

[Deleted member 10041]

I don't want to reject it but dealing with this dealer they don't seem to take it serious.

To be fair to you if I remember correctly this isn't your first issue youve encountered, I might be confusing you with someone else though

 

[Goldie007]

To be fair to you if I remember correctly this isn't your first issue youve encountered, I might be confusing you with someone else though

You are correct. So far issues are
1. Dashboard bubble (part ordered)
2. Ac charge went bang
3. Loose rear spoiler
4. Oil leak (part ordered)
5. Brakes
6. Infotainment issue

We both don't want to reject the car as we both think its really really nice to drive. We did pick a bad dealer so thats half the problem. Thinking issues will go away by ignoring me. I am the type that will just park the car in the entrance to block all traffic if it gets to stale mate. Dealers need to get better at customer service or more will deal with it like this. You have my money and you wont ignore me.

 

[Goldie007]

Well the car has been in for a week and MG have requested the CCU be changed. See how long it takes

 

[Lovemyev]

Well the car has been in for a week and MG have requested the CCU be changed. See how long it takes

Arh …,,,,,, So it does have a problem then !.
Dealer got it wrong then.
Latest result :- Owner 1 - Dealer 0.
Owner for the win ? !.

 

[Goldie007]

They did a reset and got it to charge at 0.009kwh.
6 months to charge the car. They think the CCU is at fault

 

[Ayoull]

They did a reset and got it to charge at 0.009kwh.
6 months to charge the car. They think the CCU is at fault

Does it charge at DC? As my understanding is the CCU still manages the DC charge in that it controls the negotiation and charge rate from the DC charger.

 

[Goldie007]

Yes charges fine on dc