MG ZS EV Shipping Updates

[Jkrealm]

Phone call today that my LR Trophy Blue is at the dealer ready for pick up next week. Ordered early December.

 

[dmcn]

I got my MG order number from Greenhous

Do Vanarama only use Greenhous for their orders? Just wondering if that’s who mine was ordered through.

 

[Hotlush]

Do Vanarama only use Greenhous for their orders? Just wondering if that’s who mine was ordered through.

Pretty certain that's the dealer Vanarama told me a few months ago so looks consistent

 

[neilp7865]

As for people asking about the sunroof issue, can’t really see how MG can sell you a car you didn’t order, it would be like your dealership ringing to say your car is here and you turn up to collect it and it’s an MG5…when you ordered a ZS EV…they must satisfy all outstanding orders before they change to the non-sunroof cars..I still think there making a big mistake stopping the sunroof, it was one of the reasons I went for the ZS EV…can’t see me buying another MG going forward..

Follow your logic, but having seen how MG operate… do you trust them not to turn around and say “hey, you’ve been waiting 9m for your Trophy, it’s here but minus the sunroof. Take it or you can have your deposit back”?

 

[neilp7865]

Pretty certain that's the dealer Vanarama told me a few months ago so looks consistent

Likewise.

 

[JSAND59]

That's telling us nothing about the order.

I ordered an SR in January for example, and if someone is getting an SR they ordered in March now, that suggests it is way more disordered.

Believe me I am fed up waiting. Ordered my car LR Trophy in Blue 5th Jan with a May delivery.
Lots of people have had delivery who ordered after me. MgMackay enquired about a LR car a few weeks ago and collected it 2 days later from Cars2 - no queue at all. However in my case there are 6 people who ordered before me that have been told they are getting delivery this week - I am happy for them. They should get their cars before me.
Now you ordered a SR in January and a few weeks ago one dealer got 60 SR cars for stock - all models in various colours but mainly Trophy’s from memory. I would be very unhappy with this. Your dealer should be jumping up and down on the MG UK area manager. The person who is getting the SR delivered from a March order May have a different spec? However, if you ordered a SR in January you should have a car by now - something has gone wrong somewhere?

Nothing adds up - TBA cars just turn up at dealers. We have some dealers that are advising September deliveries (3 months) - we know a car can be manufactured and delivered in 10 weeks so these cars may not have hit the production line yet. How do they know that their model is going to be made on the production line - we are told the SAIC will run a production line for cars they have parts for? Nobody knows what models they will manufacture. Doesn’t make any sense again.
There was a story that they make different cars on different days on the production line. That is a surprise - every production line I have seen has bespoke machinery to manufacture different types of cars. Every night the magic fairies must go in the factory and swap over all the tooling and commission for the next day to start manufacture. Again nothing makes sense.

We just have to be positive and hope our car arrives soon - we do have an alternative to tell them enough is enough. I am slowly swaying towards the latter - especially after a previous post suggested that if they were struggling to get parts to the production line - what chance have we got to get spares for the cars say if the battery or motor becomes faulty?

 

[weldergeoff]

Well I haven’t got mine and when I popped into the dealership, it wasn’t even showed as built and I ordered it way back in December (17th) so still think it’s a hit and miss…ZS EV LR. Trophy..

Same with us

 

[Deleted member 7755]

i ordered jan was told april april came a gone aske would i loose my place if i changed to a sr trophy connect that was april i shouldnt have lost place as car was not even on books to be build first order was lr trophy spose il have to wait or say sod it and go to ford for a puma

 

[Emma829]

I mean reading between the lines, but there’s been a discrepancy over when the customer placed the order and when this was logged on the MG system. I do wonder if that’s the reason why it appears to us they’re being delivered in a random order. It might be MG are allocating them correctly as per their system. We only have one side of the story, being the date people ordered and don’t know what is shown on MG’s system.

I know my order didn’t go in on the 3rd April as I believe they had to do their checks with the finance company first. There was a delay due to an error by the lender and it wasn’t sorted until 2/3 weeks after I ordered. Technically, my order didn’t go in until later in April.

 

[AreFriendsElectric]

Can anyone let me know which ships might be on their way to Portbury from Shanghai to arrive late August/early September please?

 

[DB Go Rex]

Believe me I am fed up waiting. Ordered my car LR Trophy in Blue 5th Jan with a May delivery.
Lots of people have had delivery who ordered after me. MgMackay enquired about a LR car a few weeks ago and collected it 2 days later from Cars2 - no queue at all. However in my case there are 6 people who ordered before me that have been told they are getting delivery this week - I am happy for them. They should get their cars before me.
Now you ordered a SR in January and a few weeks ago one dealer got 60 SR cars for stock - all models in various colours but mainly Trophy’s from memory. I would be very unhappy with this. Your dealer should be jumping up and down on the MG UK area manager. The person who is getting the SR delivered from a March order May have a different spec? However, if you ordered a SR in January you should have a car by now - something has gone wrong somewhere?

Nothing adds up - TBA cars just turn up at dealers. We have some dealers that are advising September deliveries (3 months) - we know a car can be manufactured and delivered in 10 weeks so these cars may not have hit the production line yet. How do they know that their model is going to be made on the production line - we are told the SAIC will run a production line for cars they have parts for? Nobody knows what models they will manufacture. Doesn’t make any sense again.
There was a story that they make different cars on different days on the production line. That is a surprise - every production line I have seen has bespoke machinery to manufacture different types of cars. Every night the magic fairies must go in the factory and swap over all the tooling and commission for the next day to start manufacture. Again nothing makes sense.

We just have to be positive and hope our car arrives soon - we do have an alternative to tell them enough is enough. I am slowly swaying towards the latter - especially after a previous post suggested that if they were struggling to get parts to the production line - what chance have we got to get spares for the cars say if the battery or motor becomes faulty?

Didn’t you just say in your previous post there was an MG plan to supply cars in order? ??

 

[Oakers]

Can anyone let me know which ships might be on their way to Portbury from Shanghai to arrive late August/early September please?

Any ships due in Portbury on those dates won't have been to China to pick the cars up yet.

From what I can tell, it's around a 35d window - so any ships leaving Shanghai now, will be here in 35-ish days. For any cars arriving here in late August, you'll need to look 35d before then - so mid-late July.

The ships are only in Shanghai for 12-30hrs.

 

[cvsmjd]

Ordered MG ZS EV LR Silver through Vanarama (Greenhous Fleet are the dealer) on November 19th.

Dissapointed to find out from MG that the order wasn't received by them until January 26th!

I've reached out to both Vanarama and Greenhous for answers...

I had the exact same response, mentioned it earlier in the thread

I ordered from them in November, but other than Vanarama touching base still no idea when the car will arrive. I contacted the dealership Vanarama have used (Greenhous Shrewsbury) but they weren't very helpful and said it could be next year. I asked for the 10 digit number for my order so that I could contact MG direct. Just had an email back from MG saying the order was placed Jan, and the standard reply others have reported. Phoned dealership today but salesman dealing with this was not available so have emailed to clarify when my order was placed. Will wait to hear back from them. MG and there dealership network appear second rate. Very surprised at Greenhous because that (from internet browsing) does appear to arrange a lot of fleet sales business. Will let you know what they come back with.

The dealer got back to me with a screen shot of my order placed with MG in November, so l think it's MG that are telling porkies!
Not sure there is anything we can do about it.
Except wait ??.

 

[Nutnut]

Believe me I am fed up waiting. Ordered my car LR Trophy in Blue 5th Jan with a May delivery.
Lots of people have had delivery who ordered after me. MgMackay enquired about a LR car a few weeks ago and collected it 2 days later from Cars2 - no queue at all. However in my case there are 6 people who ordered before me that have been told they are getting delivery this week - I am happy for them. They should get their cars before me.
Now you ordered a SR in January and a few weeks ago one dealer got 60 SR cars for stock - all models in various colours but mainly Trophy’s from memory. I would be very unhappy with this. Your dealer should be jumping up and down on the MG UK area manager. The person who is getting the SR delivered from a March order May have a different spec? However, if you ordered a SR in January you should have a car by now - something has gone wrong somewhere?

Nothing adds up - TBA cars just turn up at dealers. We have some dealers that are advising September deliveries (3 months) - we know a car can be manufactured and delivered in 10 weeks so these cars may not have hit the production line yet. How do they know that their model is going to be made on the production line - we are told the SAIC will run a production line for cars they have parts for? Nobody knows what models they will manufacture. Doesn’t make any sense again.
There was a story that they make different cars on different days on the production line. That is a surprise - every production line I have seen has bespoke machinery to manufacture different types of cars. Every night the magic fairies must go in the factory and swap over all the tooling and commission for the next day to start manufacture. Again nothing makes sense.

We just have to be positive and hope our car arrives soon - we do have an alternative to tell them enough is enough. I am slowly swaying towards the latter - especially after a previous post suggested that if they were struggling to get parts to the production line - what chance have we got to get spares for the cars say if the battery or motor becomes faulty?

I feel your frustration, although mine is not with the wait, just the handling of it all. Hopefully the joy of the new car finally getting here will erase all that...that's what I'm telling myself at least, and hoping to see mine arrive in September on a new plate

Your concern about spares is something I've considered myself. Is it not worth your while to take the delivery of the car still, and then if the shiny new feeling isn't enough & you're stilly really fed up with MG, you can likely sell for more than you paid (presuming it's not on lease ect).

 

[Nutnut]

Any ships due in Portbury on those dates won't have been to China to pick the cars up yet.

From what I can tell, it's around a 35d window - so any ships leaving Shanghai now, will be here in 35-ish days. For any cars arriving here in late August, you'll need to look 35d before then - so mid-late July.

The ships are only in Shanghai for 12-30hrs.

Thanks for your observations on the 35d window. From the few ships we've been following on here, it did seem the time at sea wasn't overly long, but my dealer believes it'll take 2 months journey time from China.

 

[Oakers]

Thanks for your observations on the 35d window. From the few ships we've been following on here, it did seem the time at sea wasn't overly long, but my dealer believes it'll take 2 months journey time from China.

Once it arrives in Portbury, that's where it seems to be slow from what I can gather. Mind you, if you can only carry 9 cars at a time on a transporter around the country, that's understandable I guess.

Could be 2 months door-to-door, which is probably accurate.

 

[JSAND59]

Didn’t you just say in your previous post there was an MG plan to supply cars in order? ??

Yes, and this week 8 people plus another 1 yesterday all ordered before me have been given some good news with regards delivery of their LR car. 7 of these collect within a week. MG true to their claim are starting to reduce their order backlog - dealing with the orders from last year first. Delivery news for LR is much improved from a few weeks ago where cars were appearing for stock.

As for the SR, I have no clue why you are at the back of the queue.
In November last year the LR was the only model released - not sure when they made SR an option to order? - you must be close to if not the person who ordered a SR car the longest time ago on the order book and has no confirmed delivery information. If you go on Auto-Trader there are dealers offering SR cars for immediate collection. You have complained to MG UK with only bot answers, am sure your dealer has been contacted too. As suggested previously something has gone wrong with your order - maybe it is time for you to think about alternatives? - I would be if I was you.

 

[JSAND59]

I feel your frustration, although mine is not with the wait, just the handling of it all. Hopefully the joy of the new car finally getting here will erase all that...that's what I'm telling myself at least, and hoping to see mine arrive in September on a new plate

Your concern about spares is something I've considered myself. Is it not worth your while to take the delivery of the car still, and then if the shiny new feeling isn't enough & you're stilly really fed up with MG, you can likely sell for more than you paid (presuming it's not on lease ect).

We have ordered via Motability. Options for us are reduced. If we cancel the order we can only select off the current list which only has 66 electric car models to choose from. The current list does not have any decent longer range alternatives. Motability have advised that the list is to be refreshed on 1st July - see what happens then?

 

[DTFsquad]

Just got my 2 weeks update.
MG MOTOR UK ZS ELECTRIC HATCHBACK 115kW Trophy EV Long Range 73kWh 5dr Auto

Original estimated delivery date:31/10/2022
New Estimated Delivery Date:30/12/2022
Reason for any date change:Factory build slot still to be confirmed.
Order Stage:Awaiting Production Date
Vehicle status: Dealership Pipeline

 

[JSAND59]

Just got my 2 weeks updates.
MG MOTOR UK ZS ELECTRIC HATCHBACK 115kW Trophy EV Long Range 73kWh 5dr Auto

Original estimated delivery date:31/10/2022
New Estimated Delivery Date:30/12/2022
Reason for any date change:Factory build slot still to be confirmed.
Order Stage:Awaiting Production Date
Vehicle statusealership Pipeline

When did you order?