7 year warranty.....?

[EVLover]

MG 7yr warranty....

I am on my second MG5 ( FL Trophy LR ) and am very happy with it although I am unable to link to iSmart and I'm not sure why.

My point is, why do so many owners of MG"s go on about having a 7yr warranty? Have they looked at all the items that are in the theoretical " 7yr warranty"? Some are only covered for a year so really it's an advertising scam. Just saying...

 

[Verdigris]

The short warranty items are mainly consumables, like wiper blades. The important, and potentially very costly items, such as body perforation and the battery, are covered for much longer.

 

[EVLover]

The short warranty items are mainly consumables, like wiper blades. The important, and potentially very costly items, such as body perforation and the battery, are covered for much longer.

So you consider exterior and interior trim to be 'consumables ' ? These too can be potentially costly repairs and of course the parts from the dealer are always ridiculously expensive....

 

[Verdigris]

Are these items given better cover with other brands?

 

[Alb]

Although the qualifications applied to the warranty are freely available (if you know where to look), there is no emphasis or even mention that they exist in the advertising literature.
Here's an example from a current MG4 brochure:

It infers that there is a FULL warranty for 7 years and this is not qualified elsewhere in the document as far as I could see so it might be seen as misleading advertising.
There might be a good case for a complaint to the ASA as they have specific requirements relating to qualification of advertising claims.
You'll find some useful information here:

03 Misleading advertising

www.asa.org.uk

 

[Fokmg]

I hate to say that there are so many wear and tear items on a car that any manufactures weasel words in their warranty will allow them to say " sorry mate" wear and tear item not covered !
Even items like body corrosion will require that the car is inspected and serviced in exact compliance of manufacturing service requirements.

The main items in your car that may be realistically covered is the motor and the traction battery and drive motors. After 12 month the bets are off for any other components.
These schemes are in place to encourage us to visit every year under the guise that the value of the car will be enhanced.

The best solution is take sensible control yourself, If you are worried about corrosion have additional protection applied.

Find a good company to maintain the car (there are mobile EV specialists that often have far more knowledge than your main dealer.

Look at the way something is built it should give an indication about likely failures, many parts for many manufactures are often made my the same company.

I still have a 25 year old Audi Conv that still works perfectly and has not seen a VAG dealer for at least 15yrs (just serviced by someone who knows what they are doing)

Look on the bright side MGs are cheap in the first place

 

[johnb80]

MG 7yr warranty....

I am on my second MG5 ( FL Trophy LR ) and am very happy with it although I am unable to link to iSmart and I'm not sure why.

My point is, why do so many owners of MG"s go on about having a 7yr warranty? Have they looked at all the items that are in the theoretical " 7yr warranty"? Some are only covered for a year so really it's an advertising scam. Just saying...

If you feel something has failed that it would be reasonable to expect it to last longer and MG refuse to cover it under warranty, take them to court. I have done it many times in my past, mostly with Renault and always found it to be a straight forward service, easy to win. Our last Ford Galaxy at two years old had corroding alloy wheels, Ford refused to replace them, quick visit to small claims court I had a brand new set supplied and fitted.

 

[Afroboy70]

Usual advice applies about products being fit for purpose for a reasonable period of time. Warranties are manufacturers voluntary statement about what they deem fit for purpose for a reasonable length of time. If you and the court have a different interpretation then the manufacturer will have to make good. It’s just, can you be bothered with the hassle…..

 

[Afroboy70]

I hate to say that there are so many wear and tear items on a car that any manufactures weasle words in their warranty will allow them to say " sorry mate" wear and tear item not covered !
Even items like body corrosion will require that the car is inspected and serviced in exact compliance of manufacturing service requirements.

The main items in your car that may be realistically covered is the motor and the traction battery and drive motors. After 12 month the bets are off for any other componenents.
These schemes are in place to encourage us to visit every year under the guise that the value of the car will be enhanced.

The best solution is take sensible control yourself, If you are worried about corrosion have additional protection applied.

Find a good company to maintain the car (there are mobile EV specialists that often have far more knowledge than your main dealer.

Look at the way something is built it should give an indication about likely failures, many parts for many manufactures are often made my the same company.

I still have a 25 year old Audi Conv that still works perfectly and has not seen a VAG dealer for at least 15yrs (just serviced by somone who knows what they are doing)

Look on the bright side MGs are cheap in the first place

Couldn’t agree more with this statement. Cleevely EV mobile technicians are outstanding in my experience.

 

[Jaygee]

The warranty appears to be good however as mentioned not everything is covered. The cheap tacky black surround on the doors around the window frame is actually a tape stuck on. That has only a 12 nth warranty as I found out 13months into it. MG would. It cover it and wanted £280 to redo the surround. It is only cosmetic so I didn’t bother but I was told by the dealer that MG won’t budge even an inch on the warranties.
I have had Lexus cover some trim problems 1 year after warranty on good will. So don’t expect the same level of service. You get what you pay for.

 

[DaveM]

I hate to say that there are so many wear and tear items on a car that any manufactures weasle words in their warranty will allow them to say " sorry mate" wear and tear item not covered !
Even items like body corrosion will require that the car is inspected and serviced in exact compliance of manufacturing service requirements.

The main items in your car that may be realistically covered is the motor and the traction battery and drive motors. After 12 month the bets are off for any other componenents.
These schemes are in place to encourage us to visit every year under the guise that the value of the car will be enhanced.

The best solution is take sensible control yourself, If you are worried about corrosion have additional protection applied.

Find a good company to maintain the car (there are mobile EV specialists that often have far more knowledge than your main dealer.

Look at the way something is built it should give an indication about likely failures, many parts for many manufactures are often made my the same company.

I still have a 25 year old Audi Conv that still works perfectly and has not seen a VAG dealer for at least 15yrs (just serviced by somone who knows what they are doing)

Look on the bright side MGs are cheap in the first place

JUST OUT OF INTEREST may be of use to someone.
Its only relevant to the matter of warranties.
My 2012 Mercedes just had its whole sub frame replaced free of charge by Mercedes as it had a small hole in it. I was informed by my local Independant Merc Dealer that Merc had a 30 Year warranty on their subframes. and Yes its true. Not bad eh. got a big saving on costs there, although Ive sold it on now.,

 

[Pontyboy]

The short warranty items are mainly consumables, like wiper blades. The important, and potentially very costly items, such as body perforation and the battery, are covered for much longer.

Battery only covered for a year.

 

[johnb80]

Usual advice applies about products being fit for purpose for a reasonable period of time. Warranties are manufacturers voluntary statement about what they deem fit for purpose for a reasonable length of time. If you and the court have a different interpretation then the manufacturer will have to make good. It’s just, can you be bothered with the hassle…..

You absolutely should be bothered, its the only way to get manufacturers to toe the line. If you keep walking away, they'll keep letting you, (why wouldn't they?).

 

[johnb80]

Battery only covered for a year.

Thats what MG say, I would suggest that the reality is otherwise.

 

[Verdigris]

I'm talking about the traction battery, not the 12V. It's only about £20 for a new 12V, and five minutes of your time to fit it, so not worth the time to go to the dealer.

 

[johnb80]

I'm talking about the traction battery, not the 12V. It's only about £20 for a new 12V, and five minutes of your time to fit it, so not worth the time to go to the dealer.

If youre buying a lead acid battery for £20 it's either rubbish or stolen, no way can it be a decent legitimate battery.

It is most definitely worth going to the dealer and getting MG to pay for it.

 

[Deleted member 7316]

I had the problem of peeling chrome on the drive selector. I reported at the last (2 year) service.

They defined it as trim and therefore not covered beyond the calender 2 years. However they gave an eyewatering quote to replace it as they said the whole selector had to be removed with several hours labour. The button top may be trim it is true but I would argue that the control is not.

It took me about 15 minutes with a hair dryer, a plastic spudger and a Bonio box with a hole in it to remove the button top in situ. The new top was £28 plus delivery.

 

[Verdigris]

If youre buying a lead acid battery for £20 it's either rubbish or stolen, no way can it be a decent legitimate battery.

It is most definitely worth going to the dealer and getting MG to pay for it.

Trust me not the check. Last time I bought a battery, for an ICE vehicle, it was in the £20s delivered, about 4 years ago. Seems a 55Ah is now about £50 delivered. On the other hand the nearest dealers to me are over an hour away, so that's probably half a day gone.

 

[Les burrows]

It makes you wonder on the rear window of my MG5 trophy when collected it from the MG dealership there was and still is a sticker well faded now after about 20 months but it says 7 years warranty now is that referring to the car or the glass I wonder.
Les.

 

[Paul Mason]

I think it is likely to be the warranty on the sticker. Won't last 7 years though...