Temjin
Novice Member
I recently purchased a demo new MG HS EV PLUS from Tasmania, Australia and had it delivered to Brisbane, Australia. (it's far and across the ocean!) I was really looking forward to the car, and I thought the risk of not "inspecting" the vehicle was minimal because it's a demo new with less than 100 km in it.
Unfortunately, I picked up the car yesterday and drove it straight (flat EV battery, on petrol only) without air conditioning. The fans were blowing, but I set everything to the max and still, no cold air was blowing. Besides that, the car drove perfectly fine, and I even charged it to full last night and could drive it in EV mode with no issues.
I called all the MG dealers in Brisbane only to find out they could not even look at the car until a month later! (one dealer had a 2-month wait!) It's ridiculous, and I never expected such a lack of MG dealer service capacity in my city. It's hot and humid in Brisbane, so driving the car during the day is extremely uncomfortable. I wouldn't even consider allowing my family with two young children to sit in the car because of the heat.
I called the dealer from Tasmania, and they offered to reimburse me for any repairs if I brought it to an independent auto air conditioner specialist. So I did that, and the guy told me the faults were out of their league. There were too many fault codes. I've attached three photos that they showed me, but there is one fault code (not in the image) that says "air conditioning compressor low or insufficient voltage" (or similar).
I'm waiting for a faster solution from the Tasmania dealer, but until then, has anyone faced a similar issue?
The car is demo new, but I'm very surprised the dealer in Tasmania has not picked up the air conditioner issue (and all the other fault codes) before delivering it to me. I was told the car had actually not been driven by any customers before I brought it.
So I am really disappointed with MG right now, or maybe it's just pure bad luck on me for getting a dud car.
Unfortunately, I picked up the car yesterday and drove it straight (flat EV battery, on petrol only) without air conditioning. The fans were blowing, but I set everything to the max and still, no cold air was blowing. Besides that, the car drove perfectly fine, and I even charged it to full last night and could drive it in EV mode with no issues.
I called all the MG dealers in Brisbane only to find out they could not even look at the car until a month later! (one dealer had a 2-month wait!) It's ridiculous, and I never expected such a lack of MG dealer service capacity in my city. It's hot and humid in Brisbane, so driving the car during the day is extremely uncomfortable. I wouldn't even consider allowing my family with two young children to sit in the car because of the heat.
I called the dealer from Tasmania, and they offered to reimburse me for any repairs if I brought it to an independent auto air conditioner specialist. So I did that, and the guy told me the faults were out of their league. There were too many fault codes. I've attached three photos that they showed me, but there is one fault code (not in the image) that says "air conditioning compressor low or insufficient voltage" (or similar).
I'm waiting for a faster solution from the Tasmania dealer, but until then, has anyone faced a similar issue?
The car is demo new, but I'm very surprised the dealer in Tasmania has not picked up the air conditioner issue (and all the other fault codes) before delivering it to me. I was told the car had actually not been driven by any customers before I brought it.
So I am really disappointed with MG right now, or maybe it's just pure bad luck on me for getting a dud car.