MG Chargehub Firmware

[Trooper]

Okay but once I have the IP address, what do I do with it? As in, how to I open it? In the address bar of a browser?

Yes that’s right, and you’ll find all that info in the user manual too

https://s3.ap-southeast-2.amazonaws...uickstart/MG_ChargeHub_Instruction_Manual.pdf

 

[JordanV]

Yes that’s right, and you’ll find all that info in the user manual too

https://s3.ap-southeast-2.amazonaws...uickstart/MG_ChargeHub_Instruction_Manual.pdf

So I’ve pinged the device via the command prompt and it’s connected, however when I put the IP address into the address bar of my browser, it just tell me “the connection has timed out”.

Any other ideas?

 

[Trooper]

Only idea I have left is make sure you are actually pinging the right device.

The first three octets in a MAC address tell you who the manufacturer is. If the one you found in your router doesn’t start with this: “34:6F:24” then it’s probably not the ChargeHub.

But otherwise if you’ve tried all the other suggestions like power cycling it, then sounds like it’s time to contact Support/Warranty (or a sparky who can make the Ethernet accessible for you)

 

[JordanV]

Only idea I have left is make sure you are actually pinging the right device.

The first three octets in a MAC address tell you who the manufacturer is. If the one you found in your router doesn’t start with this: “34:6F:24” then it’s probably not the ChargeHub.

But otherwise if you’ve tried all the other suggestions like power cycling it, then sounds like it’s time to contact Support/Warranty (or a sparky who can make the Ethernet accessible for you)

Yeah it starts with 34:6F:24.

One last question: when I plug the ethernet cable in, if I just want to change the hub back to AP mode, can I do that just with a laptop? Or will the ethernet cable have to reach and be connected to my router? Because the charge hub is on the other end of the house from the router.

 

[Trooper]

Yeah it starts with 34:6F:24.

One last question: when I plug the ethernet cable in, if I just want to change the hub back to AP mode, can I do that just with a laptop?

Yes indeedy - plug straight in to a laptop. The ChargeHub’s ethernet interface has a fixed IP of 192.168.88.206 and no DHCP server.

So just manually assign your laptop an IP in the same range (I used 192.168.88.9 for mine) and make sure you set the subnet mask to 255.255.255.0

Then you can login to the ChargeHub at 192.168.88.206 with username xxcd and password 28912891, and check/fix the WiFi settings ?

 

[JordanV]

Yes indeedy - plug straight in to a laptop. The ChargeHub’s ethernet interface has a fixed IP of 192.168.88.206 and no DHCP server.

So just manually assign your laptop an IP in the same range (I used 192.168.88.9 for mine) and make sure you set the subnet mask to 255.255.255.0

Then you can login to the ChargeHub at 192.168.88.206 with username xxcd and password 28912891, and check/fix the WiFi settings ?

Okay great.

Thanks so much for all your help!

 

[NikeAirMax]

Has anyone being having password errors? I have pulled the Eternet cable but the factory password isn't working and I have not changed it..

 

[bigfatmoon]

Hi all,

I have an issue after attempting the firmware update from 1.0.0.0.7b107

On the first update attempt the ChargeHub turned off, came back with a light blue colour, then turned into standby green. However, the update still remained at 1.0.0.0.7b107
On the second attempt the ChargeHub flashed green quickly, then turned solid blue and has remained blue since. Again the firmware was still showing 1.0.0.0.7b107

I followed the update instructions to the letter so as not to rush things.

I've tried the turn off and on several times and still it remains blue. If I try to install the latest firmware again it says failed. So now it appears the ChargeHub has locked up or maybe bricked itself.

I'm very reluctant to plug it into my MG4 with the ChargeHub light on blue in case it damages itself, the car or me.

A long shot, but any suggestions welcome. I'm waiting to hear back from my dealer, but thought I'd ask here too. Thanks for all the info in this thread so far.

 

[der]

Hi all,

I have an issue after attempting the firmware update from 1.0.0.0.7b107

On the first update attempt the ChargeHub turned off, came back with a light blue colour, then turned into standby green. However, the update still remained at 1.0.0.0.7b107
On the second attempt the ChargeHub flashed green quickly, then turned solid blue and has remained blue since. Again the firmware was still showing 1.0.0.0.7b107

I followed the update instructions to the letter so as not to rush things.

I've tried the turn off and on several times and still it remains blue. If I try to install the latest firmware again it says failed. So now it appears the ChargeHub has locked up or maybe bricked itself.

I'm very reluctant to plug it into my MG4 with the ChargeHub light on blue in case it damages itself, the car or me.

A long shot, but any suggestions welcome. I'm waiting to hear back from my dealer, but thought I'd ask here too. Thanks for all the info in this thread so far.

try again with a different browser- I used safari on a Mac

has anyone got any copies of older firmware they could post? can't get mg to reply to me at all- so useless. the newer firmware doesn't work with chargehq

 

[bigfatmoon]

try again with a different browser- I used safari on a Mac

has anyone got any copies of older firmware they could post? can't get mg to reply to me at all- so useless. the newer firmware doesn't work with chargehq

Yes, I was trying it on my MacBook Pro using Safari. Even tried on an iPhone with no luck.
I tried the ChargeHub on our Leaf (not risking the new MG4) to see if it would charge with the ChargeHub light stuck on blue. Nothing. So it appears the ChargeHub might be bricked.

I tried to factory reset the ChargeHub as per the instruction manual, but if you look at the two photos attached that option isn't on the web browser screen shot. Hmm.

 

[Trooper]

I tried to factory reset the ChargeHub as per the instruction manual, but if you look at the two photos attached that option isn't on the web browser screen shot. Hmm.
View attachment 22239View attachment 22240

Did you end up getting this resolved? I literally only noticed yesterday that mine also doesn't have the factory reset option. I see on yours the MG branding has been replaced with Star Charge, so the firmware update looks like it had at least partially completed. (All the MG logos/background images are removed in FW 1.1.2.7.6)

try again with a different browser- I used safari on a Mac

has anyone got any copies of older firmware they could post? can't get mg to reply to me at all- so useless. the newer firmware doesn't work with chargehq

I'd like a copy too of an older firmware if anyone finds it? I'd like to pull the ubi.tar.gz out of the firmware.zip.... however I'm guessing if 1.0.0.0.7b107 was the version it was initially factory installed with there's probably no downloadable version of available :/

 

[bigfatmoon]

Did you end up getting this resolved? I literally only noticed yesterday that mine also doesn't have the factory reset option. I see on yours the MG branding has been replaced with Star Charge, so the firmware update looks like it had at least partially completed. (All the MG logos/background images are removed in FW 1.1.2.7.6)


I'd like a copy too of an older firmware if anyone finds it? I'd like to pull the ubi.tar.gz out of the firmware.zip.... however I'm guessing if 1.0.0.0.7b107 was the version it was initially factory installed with there's probably no downloadable version of available :/

Just last week our MG dealer replaced the ChargeHub with a new unit. Their technician did the firmware update on the new unit (it came with the old firmware) and after much trial and error, found out the name of the firmware file has to be changed for the update to load. I don't know what the file name has to be changed to sorry, but it was good to know I wasn't doing anything wrong when I was following the update procedure. Very strange that the firmware file has to be re-named before updating.

 

[Trooper]

Just last week our MG dealer replaced the ChargeHub with a new unit. Their technician did the firmware update on the new unit (it came with the old firmware) and after much trial and error, found out the name of the firmware file has to be changed for the update to load. I don't know what the file name has to be changed to sorry, but it was good to know I wasn't doing anything wrong when I was following the update procedure. Very strange that the firmware file has to be re-named before updating.

Oh well that's good that at least they replaced it rather than leave you with one that could be flaky.

I'm not surprised their web interface is finicky with the upload. Best I can tell the unit runs on Linux (which is fine) but with a Boa web server, which hasn't been in development since 2005 (which is less than ideal vulnerabilities-wise...). But StarCharge seem to have a pretty good reputation so fingers crossed MG keeps in touch with future updates.

 

[mhoolahan]

hi, for chrome windows users, the upload process didnt seem to work there.

tried again with a fresh install of firefox browser and it immediately worked...infact, everything seemed to work better with firefox so best switch over to that.

 

[Trooper]

has anyone got any copies of older firmware they could post? can't get mg to reply to me at all- so useless. the newer firmware doesn't work with chargehq

Did you get ChargeHQ working? I was looking into setting it up this weekend and just wondering what problem you ran into with the latest firmware.

Edit: Never mind, decided to set it up this morning and all working fine with ChargeHQ + latest firmware. Very handy app, wish I’d done it sooner!

 

[markinoz]

Hi, I'm keen to attempt this firmware upgrade, but I'm slightly concerned that it bricked the charger for @bigfatmoon . Has anybody else experienced similar issues? Can anyone clarify whether the new firmware works with ChargeHQ? There seems to be a difference of opinion between @der and @Trooper

 

[Trooper]

Hi, I'm keen to attempt this firmware upgrade, but I'm slightly concerned that it bricked the charger for @bigfatmoon . Has anybody else experienced similar issues? Can anyone clarify whether the new firmware works with ChargeHQ? There seems to be a difference of opinion between @der and @Trooper

Do you need to upgrade to fix any specific issue? I’d say if you’re not experiencing problems then maybe don’t bother with the firmware update.

ChargeHQ is working perfectly with new firmware 1.1.2.7.6 for me, but it didn’t bring any new functionality when I upgraded the firmware.

 

[markinoz]

Do you need to upgrade to fix any specific issue? I’d say if you’re not experiencing problems then maybe don’t bother with the firmware update.

ChargeHQ is working perfectly with new firmware 1.1.2.7.6 for me, but it didn’t bring any new functionality when I upgraded the firmware.

Thanks for fast response. I was really just planning to upgrade firmware to fix the scheduled charging problem as I'd probably want to do this (I only installed the Chargehub yesterday, so I haven't tried this yet). I guess If I'm going to use ChargeHQ then maybe I can set scheduling using ChargeHQ rather than setting it up through the car anyway?

 

[Trooper]

Thanks for fast response. I was really just planning to upgrade firmware to fix the scheduled charging problem as I'd probably want to do this (I only installed the Chargehub yesterday, so I haven't tried this yet). I guess If I'm going to use ChargeHQ then maybe I can set scheduling using ChargeHQ rather than setting it up through the car anyway?

Ah, I guess yeah if you’re scheduling charging using the iSMART app then you’ll probably want the new firmware.

I do only use ChargeHQ for scheduling though and it works great… once I realised I had to set DST correctly in the charger (oops. Stupid daylight savings ? Example attached for anyone unlucky enough to live in a AEDT state like me)

 

[markinoz]

Ah, I guess yeah if you’re scheduling charging using the iSMART app then you’ll probably want the new firmware.

I do only use ChargeHQ for scheduling though and it works great… once I realised I had to set DST correctly in the charger (oops. Stupid daylight savings ? Example attached for anyone unlucky enough to live in a AEDT state like me)

Thanks @Trooper . Did you set up ChargeHQ to run in 'Start and Stop Card' or 'Billing Card' mode?
The Charge HQ doco (MG ChargeHub Configuration for EV Solar Charging) shows 'Billing Card' mode in the Picture, but states 'Start and Stop Card' in the text underneath.
If you use 'Start and Stop Card', can you override any Charge HQ settings by using the RFID cards?