NickHeynes
Established Member
- Joined
- Jun 19, 2022
- Messages
- 510
- Reaction score
- 528
- Points
- 165
- Location
- Benfleet UK
- Driving
- MG4 SE SR
Thanks .I keep seeing posts about the trophy but not the SEI’m sure I read that it’s up to 26 on the SE.
Thanks .I keep seeing posts about the trophy but not the SEI’m sure I read that it’s up to 26 on the SE.
I think R29 is available somewhere in Europe but not heard of any UK cars having it.Thanks .I keep seeing posts about the trophy but not the SE
That's true. But that's no excuse for your dealer no even KNOWING R46 is out there. Or lying to you. Both is inacceptable.Thx, watched the podcast, very illuminating about the software updates and the challenges the dealers have with dealing with MG… thx Miles for your transparency
If the dealers are not told when there's a new software release, then it is an excuse.That's true. But that's no excuse for your dealer no even KNOWING R46 is out there. Or lying to you. Both is inacceptable.
No. Some always give you the latest and others are playing it safe and only give you what they belive fixes your problem with minimal risk for more bugs.Is the consensus that dealers should be installing R46 when it goes in for service? 2022 Trophy, currently R33. Booked in on 25th.
Well, even we know and we are ordinary people (in a way ;-) ). If you have the slightest interest in your product - and as an authorized dealership you bloody should have - then you know.If the dealers are not told when there's a new software release, then it is an excuse.
I know what you are saying but it's obviously a failing from the top, yes some dealers could probably be proactive and chase MG, but if it's not forthcoming they might assume there is nothing new available.Well, even we know and we are ordinary people (in a way ;-) ). If you have the slightest interest in your product - and as an authorized dealership you bloody should have - then you know.
I don't want to argue here, by the way. I'm just utterly disappointed how low the levels of professionalism have become and what we have got used to accept.
You do kind of feel sorry for some of the dealers as the support from MG does appear to be lacking and certainly uncoordinated.I know what you are saying but it's obviously a failing from the top, yes some dealers could probably be proactive and chase MG, but if it's not forthcoming they might assume there is nothing new available.
Can't believe Im nearly defending a dealer?
I actually think you can take MG out the equation, it's just a badge/name that SAIC purchased. In effect I personally think you just have the dealers and SAICThinking more about this, Dealerships are all individual franchise networks which MG sells cars to using the MG brand name. MG is owned by SAIC, which is Chinese state owned.
So in effect, MG is fairly toothless when is comes to dictating expected service levels between dealerships and toothless when it comes to QC at SAIC owned factories. Bit like telling your boss that you will QC all of their work !
Other marques won't have that same challenge I believe, such as Volvo, Renault, BMW ?... Therein is the unfixable problem maybe ?
I'd agree with all of this up to the point of being unfixable, it's not there yet, but if SAIC/MG don't address the issue unfortunately as we all know a good reputation is a lot easier lost than it's gained.Thinking more about this, Dealerships are all individual franchise networks which MG sells cars to using the MG brand name. MG is owned by SAIC, which is Chinese state owned.
So in effect, MG is fairly toothless when is comes to dictating expected service levels between dealerships and toothless when it comes to QC at SAIC owned factories. Bit like telling your boss that you will QC all of their work !
Other marques won't have that same challenge I believe, such as Volvo, Renault, BMW ?... Therein is the unfixable problem maybe ?
So true, tho it reminds me of the time I suggested to a buddy who was a self employed tradesman that it must be great being your own boss - his reply was you might think that, but I need to view every customer as my boss, as soon as I start taking them for granted/ignoring their complaints that's when my business will falter.Bit like telling your boss that you will QC all of their work !
That’s good… and seem to prove that there is no hardware it’s just software. But MG motors UK will never upgrade phase 1 cars.From an Australian dealer - so it looks like OPD is a fairly straightforward software update
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Aussie MG4 Excite 51 owners can get One Pedal Driving software update at dealer - Electrifying Everything - by Neerav Bhatt
The first batch of MG4 Excite 51 electric cars sold in Australia didn't have One Pedal Driving available in the car software menu but this can now bewww.bhatt.id.au
Are you driving the 2022 or 2023 verson?Had mine updated due a number of issues - I'm now on R46 - Its worthy of mentioning that if you don't have or report certain issues the dealer cant claim under warranty for the R46 update. (That was what I was informed)
So quick recap
I can say that mine NOW does work 98% better than it did before .. This s/w should have been the level that they started with ... Hey ho
AC screen - I can now adjust what I want and it responds correctly & at the time I touch the screen
Apple Play - WORKS - get in car plug phone in and its recognized. Daft but that was a bit issue for me not having something as basic as that working.
Battery Management - I can now pre heat with CABLE CONNECTED - Granted the Car has to be not charging / But the cable can now be left in and from the Phone APP you can initate pre heat / pre cool - In addition the screen in the car looks a tad tidier re Battery info.
Lane Keep Assist - Initially I thought it was 100& better - Now after doing roughly a 100 miles with it - I will say its at least 95% better - Not particularly Great - BUT Most certainly a MAJOR improvement on previous - Still room for improvement
Auto Lights - Yes I do believe that has also been 'worked on' - As mine is now far more 'off' when prior it would have been on when they simply didnt need to be ...
Think that covers 'my' experience of R46 and my MG4 (Trophy edition)
Thank you for the insight, can anyone else on a MY22 car who has received the R46 update add anything?Had mine updated due a number of issues - I'm now on R46 - Its worthy of mentioning that if you don't have or report certain issues the dealer cant claim under warranty for the R46 update. (That was what I was informed)
So quick recap
I can say that mine NOW does work 98% better than it did before .. This s/w should have been the level that they started with ... Hey ho
AC screen - I can now adjust what I want and it responds correctly & at the time I touch the screen
Apple Play - WORKS - get in car plug phone in and its recognized. Daft but that was a bit issue for me not having something as basic as that working.
Battery Management - I can now pre heat with CABLE CONNECTED - Granted the Car has to be not charging / But the cable can now be left in and from the Phone APP you can initate pre heat / pre cool - In addition the screen in the car looks a tad tidier re Battery info.
Lane Keep Assist - Initially I thought it was 100& better - Now after doing roughly a 100 miles with it - I will say its at least 95% better - Not particularly Great - BUT Most certainly a MAJOR improvement on previous - Still room for improvement
Auto Lights - Yes I do believe that has also been 'worked on' - As mine is now far more 'off' when prior it would have been on when they simply didnt need to be ...
Think that covers 'my' experience of R46 and my MG4 (Trophy edition)
What version were you on before the update ?Had mine updated due a number of issues - I'm now on R46 - Its worthy of mentioning that if you don't have or report certain issues the dealer cant claim under warranty for the R46 update. (That was what I was informed)
So quick recap
I can say that mine NOW does work 98% better than it did before .. This s/w should have been the level that they started with ... Hey ho
AC screen - I can now adjust what I want and it responds correctly & at the time I touch the screen
Apple Play - WORKS - get in car plug phone in and its recognized. Daft but that was a bit issue for me not having something as basic as that working.
Battery Management - I can now pre heat with CABLE CONNECTED - Granted the Car has to be not charging / But the cable can now be left in and from the Phone APP you can initate pre heat / pre cool - In addition the screen in the car looks a tad tidier re Battery info.
Lane Keep Assist - Initially I thought it was 100& better - Now after doing roughly a 100 miles with it - I will say its at least 95% better - Not particularly Great - BUT Most certainly a MAJOR improvement on previous - Still room for improvement
Auto Lights - Yes I do believe that has also been 'worked on' - As mine is now far more 'off' when prior it would have been on when they simply didnt need to be ...
Think that covers 'my' experience of R46 and my MG4 (Trophy edition)