Alan
Established Member
When I had a similar problem earlier in the year, a 12v battery disconnect/reconnect sorted it out. You can also try putting the key in the cup holder between the front seats as there is a sensor in there.
Not wrong ....No, but he probably did read it which puts him ahead of 90% of owners![]()
This happened with my car when it was at the bodyshop, very strange!I think the car's key system got confused.
It happened to my car when it was in a bodyshop after an accident. The garage left the key in the car for about a week and after that time the car would not work with that key, although it was still possible to lock and unlock the car, it just would not fire up to the "ready" state. Putting the key in the cupholder made no difference.
I had to go to the garage with the other key which worked OK and everything returned to normal.
I think you've pretty much explained what happened.this is in the '5 manual. May apply to the ZS too:
Inadvertent Locking of Keys in Vehicle
If the vehicle is locked using the mechanical key blade or
handset whilst a smart key/s remain inside, the following
actions will occur:
• One smart key locked in the vehicle - The
immobilisation release function of the smart key locked
in the vehicle is suspended, the lock and unlock function
of the smart key is retained. The vehicle will not change
power state. To reinstate the immobiliser release
function of the smart key locked in the vehicle the
second smart key should be used to unlock the vehicle.
The function will automatically be reinstated.
Also, make sure she didn;t have her key and her phone in the same pocket / next to each other in the handbag. The phone (or something else) could be blocking the signal.
hi i have the same problem but dont have a 2nd key ..i gave the car to workshop to fix the door. they removed the door lock plug and tried to open the ingniton .the car won't reconize the key even if you put it in to the back cup holder. it's gone into theft mode. how can i fix it, anyone? thanksThis happened with my car when it was at the bodyshop, very strange!
We had the wiring loom replaced under a recall from MG on our first ZS EV.hi i have the same problem but dont have a 2nd key ..i gave the car to workshop to fix the door. they removed the door lock plug and tried to open the ingniton .the car won't reconize the key even if you put it in to the back cup holder. it's gone into theft mode. how can i fix it, anyone? thanks