Trophy owners - can you disable automatic door locking at 10 mph?

[Rolfe]

What the thread title says. Do you have some way to stop all your doors automatically locking when your speed goes over 10 mph? And if so, how do you do it?

This was discussed somewhere on another thread, and I think Trophy owners said they could do it, but if that's the case I don't think anyone said how it's done. All I can find in the manual is on page 247 where it simply says that all doors will lock at 10 mph and nothing at all about how to stop this from happening.

It's driving me absolutely nuts; I get the screaming ab-dabs every time I hear the sound of the doors locking me in. I'd really like to know if this is something only the SE owners are forced to endure, or it it's the same on the Trophy. I've never before had a car where this couldn't be disabled.

 

[KH11]

What the thread title says. Do you have some way to stop all your doors automatically locking when your speed goes over 10 mph? And if so, how do you do it?

This was discussed somewhere on another thread, and I think Trophy owners said they could do it, but if that's the case I don't think anyone said how it's done. All I can find in the manual is on page 247 where it simply says that all doors will lock at 10 mph and nothing at all about how to stop this from happening.

It's driving me absolutely nuts; I get the screaming ab-dabs every time I hear the sound of the doors locking me in. I'd really like to know if this is something only the SE owners are forced to endure, or it it's the same on the Trophy. I've never before had a car where this couldn't be disabled.

I am a trophy owner and I can’t remember exactly where I did it but when I went into the settings I could set the car not to auto lock and since I did it I have had no incidents of it happening since then.

 

[PristDean]

In short - Yes

 

[Ian Key]

What the thread title says. Do you have some way to stop all your doors automatically locking when your speed goes over 10 mph? And if so, how do you do it?

Tap the vehicle (car) icon, select the convenience tab.

 

[KH11]

Tap the vehicle (car) icon, select the convenience tab.
View attachment 18406

That is the one, I just turned off the auto door lock and I have had no issues with it. I did notice the doors locking when I was having a test drive prior to purchase so once I had purchased it was one of the first things I did once I got home. I went through all the settings to see what did what. So they only things I do now as a pre flight check is to put car on eco setting then go into MG Pilot and disable the lane assist and emergency braking on to alert settings. In safety check the Auto Hold is set to on and then off I go.

 

[Rolfe]

Tap the vehicle (car) icon, select the convenience tab.
View attachment 18406

Hmmm. I don't think I have that. I haven't got the "auto fold/unfold" because the SE specifically doesn't have electrically folding wing mirrors - which is another bone of contention. However, that's clearly deliberate, because it's in the manual. It's also rational, up to a point. Someone decided to shave 2/6 off the costs of the SE by not fitting the motor necessary to fold them. (I've got over my annoyance about that anyway, because it turned out that the car is very easy to reverse into my garage with the mirrors in their normal position.)

However, where's the saving in making the door-locking compulsory? I can't see it.

I had hoped to find enlightenment in the manual, possibly marking the disabling of this as a Trophy-only, or (more hopefully) simply explaining how to do it without any starred caveats. But all I found was the bald statement that the doors would lock, without anything about disabling them.

It would seem (unlike the folding wing mirrors) to be a purely software issue, as obviously there is no extra hardware needed to stop this from happening. I'm going to have a moan about it anyway.

 

[siteguru]

@Rolfe we've been through this before - days after you got Caliban - the SE doesn't have the disable auto-lock option.

 

[Rolfe]

I know it doesn't. What I am trying to find out is whether this is a software bug or deliberate punishment for not paying for leather seats.

It's quite clear from the manual that the wing-mirror folding thing is deliberate, and I can see why if it saved some penny-pinching designer tuppence-ha'penny. But I can't see what it would save not to permit the door locking to be disabled, and I can't see any indication that it is a deliberate decision.

The manual seems to indicate that neither model can have this function disabled, or at least I haven't been able to find anywhere that deals with it, hence I wanted first to confirm that it was indeed possible on the Trophy, and secondly find out how Trophy owners actually did it.

 

[PristDean]

It's a 'deliberate punishment' for not paying for a higher spec car. Its differences in the specifications of each car hence price differences etc. Differences in hardware and software

 

[Diggsy]

Try sending an email to MG (lack of) customer service maybe, and ask them if it’s an error or not

 

[Rolfe]

That's the next step. I wanted to get my facts right first, hence this thread. You have all been very helpful.

It's a 'deliberate punishment' for not paying for a higher spec car. Its differences in the specifications of each car hence price differences etc. Differences in hardware and software

Of course there are differences, but some of these silly glitches seem more like software bugs than a deliberate choice. I mean, if the SE didn't have auto door locking because it was the cheaper model, it would make better sense!

 

[PristDean]

Of course there are differences, but some of these silly glitches seem more like software bugs than a deliberate choice. I mean, if the SE didn't have auto door locking because it was the cheaper model, it would make better sense!

Auto door locking and folding wing mirrors require additional electronics / hardware. If you think there's a bug, then good luck with your dealer. Otherwise it's all down to the choice of purchase made.

 

[Rolfe]

Folding wing mirrors require additional electronics/hardware. I think not having that facility on the SE is ridiculously cheapskate, but it makes penny-pinching sense and it's clearly indicated in the manual that this is deliberate.

Auto door locking presumably also requires additional electronics/hardware, as you say. The SE has that facility. If they were being cheapskate, then the logical move would be to omit the feature from the SE. (If only!) But, having included it, where is the saving in not allowing it to be disabled? It's a bit like saying, all cars have LKA but just to be nasty we won't let people who bought the SE turn it off.

 

[PristDean]

As a comparison, Porsche for example sell cars that you can buy to a particular specification level. However each car comes with the full package in terms of specs.
So if you choose to buy a cheaper version, you can later on pay Porsche to activate certain features on the car for you as the hardware is already there.
In MG's case... they are not Porsche... unfortunately.

 

[Alb]

Auto locking is just a software thing so it will be possible to disable it if you can gain low level access to the controls. Unfortunately, MG doesn't wish to make that access available.

 

[Rolfe]

As a comparison, Porsche for example sell cars that you can buy to a particular specification level. However each car comes with the full package in terms of specs.
So if you choose to buy a cheaper version, you can later on pay Porsche to activate certain features on the car for you as the hardware is already there.
In MG's case... they are not Porsche... unfortunately.

I don't really see that as relevant. Presumably Porsche are entirely upfront about what customers are and aren't getting for the price.

In this case I can see no rational reason for someone looking at the SE and saying, let's not allow the auto-locking to be disabled (and let's not allow the USB player to support folders and let's make the radio come on every time the car comes on) just to annoy the customer, although we won't mention any of this in the manual, we'll just let them find out after they've bought the car and wish they'd bought the Trophy. (Like anyone is going to switch to buying the Trophy for any of these features, when they've decided they don't want the leather seats or the satnav or the spoilers or any of the rest of the upgraded package!)

These are trivial functions requiring nothing from MG. The Trophy is already adequately differentiated by a slew of features not present on the SE, which are well documented in the manual. As someone suggested in a previous thread, the likelihood is that the software teams dealing with the two versions are different, and each version has its own bugs. We know the Trophy has a couple of bugs the SE doesn't have.

Auto locking is just a software thing so it will be possible to disable it if you can gain low level access to the controls. Unfortunately, MG doesn't wish to make that access available.

At the moment I genuinely think it is merely a bug in the SE software. There is zero reason for this to have been a deliberate choice on the part of the developers. If they'd wanted to pinch a couple of pennies they'd have omitted the auto-locking feature in the SE!

 

[PristDean]

As mentioned above, raise it with your dealership.

I don't really see that as relevant. Presumably Porsche are entirely upfront about what customers are and aren't getting for the price.

In this case I can see no rational reason for someone looking at the SE and saying, let's not allow the auto-locking to be disabled (and let's not allow the USB player to support folders and let's make the radio come on every time the car comes on) just to annoy the customer, although we won't mention any of this in the manual, we'll just let them find out after they've bought the car and wish they'd bought the Trophy. (Like anyone is going to switch to buying the Trophy for any of these features, when they've decided they don't want the leather seats or the satnav or the spoilers or any of the rest of the upgraded package!)

These are trivial functions requiring nothing from MG. The Trophy is already adequately differentiated by a slew of features not present on the SE, which are well documented in the manual. As someone suggested in a previous thread, the likelihood is that the software teams dealing with the two versions are different, and each version has its own bugs. We know the Trophy has a couple of bugs the SE doesn't have.

It's relevant, you can even purchase more horse power for a Porsche for a good sum of money. They then just issue a command to the car remotely. I know someone who's Porsche suddenly lost a feature overnight, because they mistakenly allowed it when he had not paid for it.

 

[Vingnut]

Ask your dealership to disabele auto locking, they should be able to as it's not a ncap feature.

 

[Rolfe]

As mentioned above, raise it with your dealership.

As I said, that's the purpose of this thread, so that I know what I'm talking about when I raise it with my dealership. I thought I might find out from the manual but the manual is pretty much silent about the issue. However, people have been very helpful (especially Ian Key's photo of the screen), so I now understand what's going on.

It's relevant, you can even purchase more horse power for a Porsche for a good sum of money. They then just issue a command to the car remotely. I know someone who's Porsche suddenly lost a feature overnight, because they mistakenly allowed it when he had not paid for it.

If you seriously think that MG made a conscious decision not to allow SE owners to disable the auto-locking, I'll leave you to it. (I can see they made a conscious decision not to equip the SE with electrically folding wing mirrors, which I think is cheapskate, but at least makes sense. This doesn't.)

Ask your dealership to disabele auto locking, they should be able to as it's not s ncap feature.

I can try!

 

[PristDean]

As I said, that's the purpose of this thread, so that I know what I'm talking about when I raise it with my dealership. I thought I might find out from the manual but the manual is pretty much silent about the issue. However, people have been very helpful (especially Ian Key's photo of the screen), so I now understand what's going on.



If you seriously think that MG made a conscious decision not to allow SE owners to disable the auto-locking, I'll leave you to it. (I can see they made a conscious decision not to equip the SE with electrically folding wing mirrors, which I think is cheapskate, but at least makes sense. This doesn't.)

Then it should be obvious really, all Trophy cars have it, SE cars do not. See if your dealer thinks if it's a bug on the SE software version or not.