Using Tesla Superchargers with my ZS EV

By whom mate ? ... show them my photos of my ZS mk2 charging at Tesla in Uxbridge I posted and ask them how that's happening then ? !

You also need to make sure that it's an 'open' Tesla charger (use the Tesla app to identify and unlock the charger where appropriate) ... you also need to get your MG dealer to plug your car in and make sure that all the modules are up to the latest firmware versions - if it's that new then I'd certainly stand my ground and insist they update them all foc as they supplied the car without them being on the latest version at point of sale. Unfortunately there is no 'easy' way to check the versions yourself.

I had all my updates done a few months ago (at my cost at the time) and Tesla 'open' charging works fine ...
It was a Tesla charger for non Tesla’s I went to as someone else was charging there
I told him that u had charged urs up.
 
It’s like pulling teeth ? Tbh.
Maybe some dealers are just avoiding applying the updates ?.
This was similar on the previous model of the ZS EV.
A lot depends on which dealer you use.
Some of the EV tech’s are better switched on than others unfortunately.
 
Some updates are regarded as additional features these the dealers can charge customers. I suspect this update falls into this category.

Others are essential updates and fixes, the customers do not get charge for this if car is still under warranty. Warranty repairs are financed via MG and many big jobs will need MG approval.

You can speak directly to MG to see which your update falls into
 
My dealers receptionist states there is a known issue with rapid charging on ZS EV (she was unable clarify if mark 1 or 2) and that they are waiting for clarity from MG in the matter.

I would just argue it that DC charging often fails, with many chargers and sometimes go in to fault mode and need battery disconnect. Mine has even needed recovery by AA on occasions.

I wouldn't advise mentioning Tesla network unless you want to pay for that specific update
 
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It was a Tesla charger for non Tesla’s I went to as someone else was charging there
I told him that u had charged urs up.

what happened since January, managed to fix it? strange that a brand new car would not charge because you would assume it had the latest software that others need to update?
 
I wouldn't advise mentioning Tesla network unless you want to pay for that specific update
This is a good point.

Reported as 'not working with some rapids' by a customer should lead to a dealer doing the right thing and fixing it for all rapids.

If they come back with you need a specific paid update with certain chargers they are openly admitting they don't support all chargers out of the box - which is a ridiculous stance.
 
£45 just quoted by my dealer to apply Tesla "update", even during service that they're fleecing me £244 for. Absolute jokers
 
I argued the point with my local dealer at the 2nd service as I was already paying for a technician's time, but no, it needed a technician to "babysit" the install in case something untoward happened. What a load of rubbish.
 
it needed a technician to "babysit" the install in case something untoward happened
It very likely that if something did go wrong, then it was probably something incorrectly done by the tech TBH.
If the server crashes mid point, there is nothing he / she is able to do anyway ?.
Other than re-run the update once again.
It’s just a good opportunity to generate some extra cash I think.
Unless you are a high mileage user case and the Tesla units could be used frequently on your long trips, or you don’t have access to charging from home, but are close to a Tesla S.C. then some close consideration should be paid, with regards to paying for the update.
Yes - The charging cost is more economical than some of the competitors of course, but is worth paying the extra outlay, over the time you are likely to own the car.
Do I think it should be FOC across the board, at the same time of an annual service ?.
Yes of course - But MG CS see this update as a “improvement enhancement” which then gives the dealers the opportunity to bill the owner for the time / work.
Its a “Pay Up or Shut Up” mind set unfortunately.
 
Was it vital then ? 😂.

we all want it because it's crucial (😂) - mine works ... and I used it only twice to top up not because it was the most convenient but just to check it still works - and travelled extra 5 miles for that pleasure ... could've done it closer and cheaper elsewhere...
 
In my case no, trouble is the one where I am likely to use it isn't open to non Teslas but the one near home is but so far I have not needed it when driving home.
Same, we have a non Tesla Sc hub about 3 miles away, but I am never going to use because it is that close !
If I was covering huge distances and had Tesla sc units on route, then yes I may actively chase the software upgrade.
But as we know, charging away from home is going to be expensive anyway.
Avoiding external units for charging is always going to be more expensive than charging from home.
 
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