X Power Vibes Fix?

[ilukey77]

T.L.D.R. Warning.

So just clicked over 10000 miles and the vibes are without doubt getting worse.

1, Wear and tear of vibing parts?
2, Tyre wear?
3, Tyre pressures dropping with the Colder weather.
4, Becoming more attuned and sensitive due to the ongoing rejection?

I accelerated hard through the vibe zone earlier on today and the vibes were like driving over a washboard!

A drumming if you will.

MG really have left me with no other choice but to follow through with the rejection.

Imagine for a moment if I just sit on my hands and do nothing.
Put up with it.
Accept it as a characteristic.

I can see that the accelerated wear of various parts, to do with the drivetrain, suspension, bearings, et al, just over the horizon.
Probably just over the 36month 45000 mile warranty period.

In the mean time, you have to put up with the problem and the parts continue wearing prematurely.

This is bollox.

I have to accept it and put up with it, whilst later X Power owners don't.

Whilst there was hope of a fix, I was happy to just wait my turn.

It would only be a matter of time before a letter inviting me into the dealership to have the vibes cured would drop on my door mat?

But since the letter stating they were no longer going to fix early customer cars?

What MG?
Really?

What a kick in the teeth.

Just talking personally, but I could never ever, of seen myself in an MG product just a couple of years ago.
Cheap Chinese tat!
No thanks.

But along came the MG4, and subsequently the X Power and I thought, why not give them a go.

We really had only gone in for a test drive as a bit of a laugh.

I never ever thought I would be parting with my hard earned money at MG.

I was very surprised with just how good the MG4 was.

So much so, that after testing the X Power I paid a deposit for the demonstrator on the spot!

I was looking forward to supporting an old British business (Yes Chinese owned) with initially the sales process, and then later on servicing etc.

It made me feel quite proud that an old British name was doing well and I was going to be part of that ongoing success for MG.

The car has had its problems over my 12 month tenure, with a temperature sensor and rear camera failure that were both eventually fixed under warranty.

And my first dealer experience was something that I hope to never have to suffer, ever again!

I even forgave it the vibration issue initially, 'knowing' that it would eventually be sorted.

So here we are, at the start of the rejection process.

It wasn't a difficult decision to make in the end, because of the utter contempt that MG have displayed to not only myself, but all the other folk who suffer with this legitimate complaint.

To think that someone in MG thought that we would all just accept the explanation that it was a characteristic, then simply move along and get on with it, shows a level of stupidity I find hard to comprehend.


FYI If interested.....

Outside temperature reading, gone doolally.

Hopefully a quick fix ? It will be interesting to hear what the updates are ? I'll make sure I get the details ?

www.mgevs.com

Just had convo with my MG dealer today MG rep from MG said ohh the tyres are low so I need to change the tyres and get a road force balance to rule that out before they can move on to the next test!!

Basically I said to my dealer what the hell is a road force balance and why haven’t I been told about this earlier when the tyres were better..

I also asked what’s next because I do over 100km/h and the speed limit is only 100km/h they can’t fix it ??? !!!

Seems to me MG are pointing to everything thing that doesn’t cost them time and money to fix!!

So I made the comment who’s is paying for this fancy balance because the problem has been there is I purchased the car!!

It leaves me in a annoying position I need tyres 245s are cheaper but will mg knock that back as a issue if I dont go standard 235s and still sitting on my lowered springs will that get knocked back as a issue too!!

I really think that anything not stock is ammo for MG to say nope it’s everything else but the actual problem!

Up shot of it after talking my dealer who has been super super supportive and helpful he’s going to take my car for a week or two and run some tests and is happy to bang his head against a wall with MG to get a fix..

Ferntree gully MG in Victoria Australia have been absolute champions with this issue still not sure if a actual fix is in site but at least these guys are going to fight for me..

Kinda sad and upset though hadn’t spoke to them for a few weeks got a call yesterday and i missed it at the time I thought YAY a fix bit disappointed it was the MG rep said hey jump though some hoops

At this point I still think MG want to say dance monkey , dance monkey till you get sick of bothering and leave us alone!!

Once again to anyone who owns a MG and in Victoria Australia ( and know or live close to ferntree gully ) take your car to ferntree gully MG !!

 

[Bricktop X PWR]

One of the reasons I didn't lower mine.

I mean it's been difficult enough getting them to deal with the issue let alone giving them a get out clause by lowering it.

 

[ilukey77]

One of the reasons I didn't lower mine.

I mean it's been difficult enough getting them to deal with the issue let alone giving them a get out clause by lowering it.

Yeah I figured after the chat I had with my dealer the first time I saw them MG had recognised the issue and will fix it ..

Seems like it was all BS and the fix is MG rep and MG in general is jump though hoops till you get sick of arguing with them ..
Customer care number just rings out all the time emails seem to be un answered..

I’m actually quite amazed at there negativity towards this ..

Is my logic wrong?
one of my companies cars has a issue it’s going to cost me a few million worldwide to fix it isn’t it smarter to take the hit fix the issue quickly issue fixed happy customer repeat business from said customer!!

I don’t understand their logic here !!

Even my MG dealer said we want your business so we will do everything we can to help you out they pride themselves on great customer service and in turn it will provide repeat business !!

So I’m lost at why the dealer can provide great customer service for repeat business but the company they sell cars for can’t and probably won’t get repeat business!!

 

[powerfulx]

14,000km mine is worse. Im thinking of parking it outside MG headquarters with something cheeky on it. Mmmm " warning - do not use on motorway" , either way its heating up world wide.

 

[ilukey77]

I’m not sure how to explain mine as yes there are times when I keep pushing past 120km at it feels and yes gets worse other times it smooths out like it did before problem is or maybe a blessing is that if it constantly gets worse there may be better case for legal action

 

[case dismissed]

T.L.D.R. Warning.

So just clicked over 10000 miles and the vibes are without doubt getting worse.

1, Wear and tear of vibing parts?
2, Tyre wear?
3, Tyre pressures dropping with the Colder weather.
4, Becoming more attuned and sensitive due to the ongoing rejection?

I accelerated hard through the vibe zone earlier on today and the vibes were like driving over a washboard!

A drumming if you will.

MG really have left me with no other choice but to follow through with the rejection.

Imagine for a moment if I just sit on my hands and do nothing.
Put up with it.
Accept it as a characteristic.

I can see that the accelerated wear of various parts, to do with the drivetrain, suspension, bearings, et al, just over the horizon.
Probably just over the 36month 45000 mile warranty period.

In the mean time, you have to put up with the problem and the parts continue wearing prematurely.

This is bollox.

I have to accept it and put up with it, whilst later X Power owners don't.

Whilst there was hope of a fix, I was happy to just wait my turn.

It would only be a matter of time before a letter inviting me into the dealership to have the vibes cured would drop on my door mat?

But since the letter stating they were no longer going to fix early customer cars?

What MG?
Really?

What a kick in the teeth.

Just talking personally, but I could never ever, of seen myself in an MG product just a couple of years ago.
Cheap Chinese tat!
No thanks.

But along came the MG4, and subsequently the X Power and I thought, why not give them a go.

We really had only gone in for a test drive as a bit of a laugh.

I never ever thought I would be parting with my hard earned money at MG.

I was very surprised with just how good the MG4 was.

So much so, that after testing the X Power I paid a deposit for the demonstrator on the spot!

I was looking forward to supporting an old British business (Yes Chinese owned) with initially the sales process, and then later on servicing etc.

It made me feel quite proud that an old British name was doing well and I was going to be part of that ongoing success for MG.

The car has had its problems over my 12 month tenure, with a temperature sensor and rear camera failure that were both eventually fixed under warranty.

And my first dealer experience was something that I hope to never have to suffer, ever again!

I even forgave it the vibration issue initially, 'knowing' that it would eventually be sorted.

So here we are, at the start of the rejection process.

It wasn't a difficult decision to make in the end, because of the utter contempt that MG have displayed to not only myself, but all the other folk who suffer with this legitimate complaint.

To think that someone in MG thought that we would all just accept the explanation that it was a characteristic, then simply move along and get on with it, shows a level of stupidity I find hard to comprehend.


FYI If interested.....

Outside temperature reading, gone doolally.

Hopefully a quick fix ? It will be interesting to hear what the updates are ? I'll make sure I get the details ?

www.mgevs.com

Hi Bricktop
It's Neil , I posted the YouTube stuff and got the independent inspection done, the inspection said the vibration was indeed a fault not a characteristic. I've been going through rejection which was not upheld with the finance company. During the rejection I asked them to put the repair solution document in front of the inspection company, they said they would and it was important, recorded phone call (by oodles) , the final response came relying on MGs advice it's a characteristic, they have ignored the independent inspection advice and taken dealers word, within the response from the finance company there is no mention of the repair solution document, just saying they've fixed it with a steering damper, obviously they dont know what a steering damper does but we know it's just an attempt to hide the problem.
I've had to take some content down only because of a threat from the dealer that my wife picked up and it affected her mental health so I'm protecting her and noone else. All my content contains the truth about buying an xpower, the dealer doesn't like the truth as they've acted inappropriately. I like many other MG owners have suffered lies and deceit when buying and trying to get the repairs done, out of the 4 issues it went in for they haven't resolved anything, as other owners experiences if it costs money it won't be fixed.
I also have proof that the only reason they pulled the stage 2 repair was because online awareness was building on the issue so they tried to shut it down and deny any stage 2 work ever started, you may know in my case the dealer ordered parts and they arrived at the dealers. All recorded, a lot of people have slated me for recording but the truth is it's not illegal to do and in my case it was to expose wrong doing and corruption within MG and the dealer network, I did catch them red handed and that's why I've received recent threats which say I must destroy all my recordings.
I still have a section 75 claim pending so the matter is not dead yet.
Good luck with your rejection and please let me know how it goes.
Regards Neil

 

[Bricktop X PWR]

Hi Bricktop
It's Neil , I posted the YouTube stuff and got the independent inspection done, the inspection said the vibration was indeed a fault not a characteristic. I've been going through rejection which was not upheld with the finance company. During the rejection I asked them to put the repair solution document in front of the inspection company, they said they would and it was important, recorded phone call (by oodles) , the final response came relying on MGs advice it's a characteristic, they have ignored the independent inspection advice and taken dealers word, within the response from the finance company there is no mention of the repair solution document, just saying they've fixed it with a steering damper, obviously they dont know what a steering damper does but we know it's just an attempt to hide the problem.
I've had to take some content down only because of a threat from the dealer that my wife picked up and it affected her mental health so I'm protecting her and noone else. All my content contains the truth about buying an xpower, the dealer doesn't like the truth as they've acted inappropriately. I like many other MG owners have suffered lies and deceit when buying and trying to get the repairs done, out of the 4 issues it went in for they haven't resolved anything, as other owners experiences if it costs money it won't be fixed.
I also have proof that the only reason they pulled the stage 2 repair was because online awareness was building on the issue so they tried to shut it down and deny any stage 2 work ever started, you may know in my case the dealer ordered parts and they arrived at the dealers. All recorded, a lot of people have slated me for recording but the truth is it's not illegal to do and in my case it was to expose wrong doing and corruption within MG and the dealer network, I did catch them red handed and that's why I've received recent threats which say I must destroy all my recordings.
I still have a section 75 claim pending so the matter is not dead yet.
Good luck with your rejection and please let me know how it goes.
Regards Neil

Nightmare for you pal!

Does your section 75 cover the full cost of the car?
I mean, I'm not a legal eagle by any means, but I would keep all your evidence pertaining to the cars problems regardless of what they are trying to make you do.

Also all the documents and technical documents that prove that there is indeed a world wide problem, that MG know about, and that they were trying to fix it.

They don't have a leg to stand on in my opinion and it's will just be a matter of time before the rejection happens.

Your independent inspection along with owners all around the world complaining will reach a tipping point soon enough IMO.

MGs Balls Are Out And Swinging Free And We Are Here To Kick Them!!

 

[JonnyG]

...........During the rejection I asked them to put the repair solution document in front of the inspection company, they said they would and it was important, recorded phone call (by oodles) , the final response came relying on MGs advice it's a characteristic, they have ignored the independent inspection advice and taken dealers word, within the response from the finance company there is no mention of the repair solution document...........

It's funny how that leaked Technical Information document clearly states "Fault" and describes a full solution and now it's just an acceptable "characteristic" ?‍

 

[siteguru]

Hi Bricktop
It's Neil , I posted the YouTube stuff and got the independent inspection done, the inspection said the vibration was indeed a fault not a characteristic. I've been going through rejection which was not upheld with the finance company. During the rejection I asked them to put the repair solution document in front of the inspection company, they said they would and it was important, recorded phone call (by oodles) , the final response came relying on MGs advice it's a characteristic, they have ignored the independent inspection advice and taken dealers word, within the response from the finance company there is no mention of the repair solution document, just saying they've fixed it with a steering damper, obviously they dont know what a steering damper does but we know it's just an attempt to hide the problem.
I've had to take some content down only because of a threat from the dealer that my wife picked up and it affected her mental health so I'm protecting her and noone else. All my content contains the truth about buying an xpower, the dealer doesn't like the truth as they've acted inappropriately. I like many other MG owners have suffered lies and deceit when buying and trying to get the repairs done, out of the 4 issues it went in for they haven't resolved anything, as other owners experiences if it costs money it won't be fixed.
I also have proof that the only reason they pulled the stage 2 repair was because online awareness was building on the issue so they tried to shut it down and deny any stage 2 work ever started, you may know in my case the dealer ordered parts and they arrived at the dealers. All recorded, a lot of people have slated me for recording but the truth is it's not illegal to do and in my case it was to expose wrong doing and corruption within MG and the dealer network, I did catch them red handed and that's why I've received recent threats which say I must destroy all my recordings.
I still have a section 75 claim pending so the matter is not dead yet.
Good luck with your rejection and please let me know how it goes.
Regards Neil

I was one of those, but I didn't slate you - I merely advised that recording itself is not illegal, but publishing without the other party's knowledge or consent may well be. One of many links below:

Is It Illegal To Record Conversations? DMA Law Advice

We have all thought about it, whether it's for proof of what was said during an argument or to just record a meeting, is recording conversations actually legal?

www.dma-law.co.uk

Is it illegal to record a conversation in secret?​

Recording a conversation in secret is not a criminal offence and is not prohibited. As long as the recording is for personal use you don’t need to obtain consent or let the other person know.

Things change if the matter is addressed with a claim for damages or if the recordings have been shared without the consent of the participants. Even worse, if the recording is sold to third parties or released in public without the consent of the participants then this could be considered a criminal offence.

Good luck with your ongoing battle.

 

[case dismissed]

Nightmare for you pal!

Does your section 75 cover the full cost of the car?
I mean, I'm not a legal eagle by any means, but I would keep all your evidence pertaining to the cars problems regardless of what they are trying to make you do.

Also all the documents and technical documents that prove that there is indeed a world wide problem, that MG know about, and that they were trying to fix it.

They don't have a leg to stand on in my opinion and it's will just be a matter of time before the rejection happens.

Your independent inspection along with owners all around the world complaining will reach a tipping point soon enough IMO.

MGs Balls Are Out And Swinging Free And We Are Here To Kick Them!!

Hi the section 75 credit card payment covers the full amount 27k in my case.
I won't be deleting anything pertaining to the issues, the bank will take note on the inspection and the repair solution so hopefully a better solution to this, all along dealer has taken no responsibility and continues to sell the cars.
Regards Neil

 

[Bricktop X PWR]

Hi the section 75 credit card payment covers the full amount 27k in my case.
I won't be deleting anything pertaining to the issues, the bank will take note on the inspection and the repair solution so hopefully a better solution to this, all along dealer has taken no responsibility and continues to sell the cars.
Regards Neil

Sweet as!

So basically the Credit Card Company owns the vast majority of the car?

Then it would be them having to refund you, then and go after MG themselves?

Sounds like it should have been quite straightforward m8.

 

[siteguru]

Section 75 makes the credit provider jointly and severally liable for the performance of the contract. That means you can pursue the seller OR the credit provider OR both of them.

As the amount here is under £30k then that makes things a little simpler ... if it was over £30k then S75A would apply, which means you have to pursue the seller first and only pursue the credit provider if you reach impasse with the seller.

 

[case dismissed]

Sweet as!

So basically the Credit Card Company owns the vast majority of the car?

Then it would be them having to refund you, then and go after MG themselves?

Sounds like it should have been quite straightforward m8.

First try was the actual finance company but bank involved they are liable for the full amount even though it was a £500 deposit only.
They used to pay you back up front in the past , now I think they secure their case or collect from dealer and finance company then pay you back.
Advantage is you don't have to do anything but send in evidence , I have plenty. It's also miss selling aspect as the dealer know they are faulty yet don't tell the buyer.

 

[case dismissed]

I was one of those, but I didn't slate you - I merely advised that recording itself is not illegal, but publishing without the other party's knowledge or consent may well be. One of many links below:

Is It Illegal To Record Conversations? DMA Law Advice

We have all thought about it, whether it's for proof of what was said during an argument or to just record a meeting, is recording conversations actually legal?

www.dma-law.co.uk

Good luck with your ongoing battle.

No problem, it's the recording to uncover wrong doing and corruption which is allowed as far as I know.
Any news on your side, could be a long process maybe?

 

[Bricktop X PWR]

No problem, it's the recording to uncover wrong doing and corruption which is allowed as far as I know.
Any news on your side, could be a long process maybe?

If that last questions for me....could be months, but the clock stopped last October when I first complained.

'When' we win, my deposit plus every payment I have made will be returned.
The finance company will be reimbursed.

My costs will be the car usage fee, (up to 25ppm) and the legal fees will be paid from my home insurance. (provider has already agreed to pay)

 

[case dismissed]

It's funny how that leaked Technical Information document clearly states "Fault" and describes a full solution and now it's just an acceptable "characteristic" ?‍

Full solution, fault description and funny how the parts were shipped and ready in their distribution centre to deliver to dealers, I'm assuming there different parts too what's on at factory, ready to go solution, it's just fix one have to fix all or recall which is what they are avoiding.

 

[siteguru]

First try was the actual finance company but bank involved they are liable for the full amount even though it was a £500 deposit only.
They used to pay you back up front in the past , now I think they secure their case or collect from dealer and finance company then pay you back.
Advantage is you don't have to do anything but send in evidence , I have plenty. It's also miss selling aspect as the dealer know they are faulty yet don't tell the buyer.

With S75, if you're successful in your claim then you're refunded* by the credit provider ... whether or not they then get reimbursed by the seller or manufacturer is their problem not yours - you don't have to wait for them to get their money before you can have yours. (i.e. once you're refunded the goods become theirs). So if your credit provider is telling you different then maybe you should question them, as that's not what the legislation says (as far as I know, I am not a lawyer, etc.)

* or Repair or Replacement ... S75 makes the credit provider jointly liable for the performance of the contract - i.e. make the goods match the description, fit for purpose, of acceptable quality etc. i.e. all the rights you're afforded under the Consumer Rights Act 2015.

 

[ilukey77]

So kinda screwed if like me I paid for the car out of my own money then I guess?

 

[Bricktop X PWR]

So kinda screwed if like me I paid for the car out of my own money then I guess?

You probably have equivalent consumer rights over there m8 ??

 

[case dismissed]

With S75, if you're successful in your claim then you're refunded* by the credit provider ... whether or not they then get reimbursed by the seller or manufacturer is their problem not yours - you don't have to wait for them to get their money before you can have yours. (i.e. once you're refunded the goods become theirs). So if your credit provider is telling you different then maybe you should question them, as that's not what the legislation says (as far as I know, I am not a lawyer, etc.)

* or Repair or Replacement ... S75 makes the credit provider jointly liable for the performance of the contract - i.e. make the goods match the description, fit for purpose, of acceptable quality etc. i.e. all the rights you're afforded under the Consumer Rights Act 2015.

I wasn't 100% sure and not what the bank told me, just how I understood it. I thought they might get their money back or at least be sure they are going too.
Thank you for the info.
All I know is they have put a deadline on both finance company and the dealer.
Regards Neil