Tomato Energy

Did you guys put your credit card details in when registering as I'm a little anxious doing this.
 
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Did you guys put your credit card details in when registering as I'm a little axious doing this.

Yes. It was used simply to confirm that I do live at the address where I want the data for.

With regard to the lack of Tomato Energy being listed amongst their suppliers, I received this reply this morning from Hugo Support:

For now please select any supplier.

We will add Tomoto Energy to the list in the next few weeks.

Adding your supplier doesn't impact the set up process and we do not get the data from your supplier.

TARIFFS

We currently default all users to:
5.2p for gas
20.51p for electricity,

with a
29.84p standing charge for gas (daily)
57.11p for electricity standing charge (daily)

This is broadly the government price cap tariff (there are regional variations).

To edit or amend your tariff, please go to BUDGET>EDIT TARIFF button. The BUDGET Tab is in the bottom menu bar; second along.

Here, you can input and amend your tariff for electricity and gas. With electricity, you can enter a day/night rate as well.


I am yet to adjust those budget settings but will endeavour to do so later today.

HTH.
 
Only problem that I can see is that Hugo only allows 2 blocks of tarrifs. With TE there are 6 (for me)

01:00 - 06:00. 5.56p
06:00 - 09:30. 23.12p
09:30 - 11:30. 14.86p
11:30 - 20:30. 23.12p
20:30 - 22:30. 14.86p
22:30 - 01:00. 23.12p

Or am I being blind ?
 
No, you're not being blind. There is the facility to enter only one "peak" and one "cheap-rate" tariff. In order to slightly simplify things I entered my cheap rate for 00:00 to 06:00 and peak rate (22.05P) for the remainder of the day. I know the resulting "costs" won't be totally accurate but at least it's a guide.

However, I don't know whether this is because we live in a different part of the country to you but my Tomato tariff (and times) are somewhat different to yours!

00:00 - 06:00 4.77p
06:00 - 09:30 22.05p
09:30 - 11:30 12.74p
11:30 - 22:00 22.05
22:00 - 00:00 12.74

Standing Charge 38.87p per day.
 
No, you're not being blind. There is the facility to enter only one "peak" and one "cheap-rate" tariff. In order to slightly simplify things I entered my cheap rate for 00:00 to 06:00 and peak rate (22.05P) for the remainder of the day. I know the resulting "costs" won't be totally accurate but at least it's a guide.

However, I don't know whether this is because we live in a different part of the country to you but my Tomato tariff (and times) are somewhat different to yours!

00:00 - 06:00 4.77p
06:00 - 09:30 22.05p
09:30 - 11:30 12.74p
11:30 - 22:00 22.05
22:00 - 00:00 12.74

Standing Charge 38.87p per day.
I think you maybe need to add VAT to your prices?

These are mine inc VAT

Tariff.PNG
 
@johnb80

I've just checked back on the Tariff Information leaflet from Tomato and, I quote, "Your rates are inclusive of VAT at 5%".
You got an even better quote than the rest of us, well done!

It does seem that they're the ex VAT prices for some reason though.
 
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NB phone apps such as Hugo and Loop can monitor the exact Smart Meter usage by the half hour i.e. the modern smart meters seem to transmit their data to a central database, and your supplier pulls the data from there, as can Hugo/Loop.

This gives you the data, if you record it, to challenge your elec supplier if required. As others have noted, the suppliers are slow / inconsistent at recording and displaying it, albeit the bills seem right (with eOn). In fact it was eOn being useless at displaying the usage who recommended the Loop app. Hugo I find better since it is kWh to 2 decimal places, not 1.
Does the Hugo app give real time data similar to the in house display, or is it all collated day by day?
 
Does the Hugo app give real time data similar to the in house display, or is it all collated day by day?
The Hugo App (and Loop but slightly less accurately) give you only the kWh used in 30min blocks. They seem delayed by a few hours.

If you (can) enter your tariff details, they'll do the maths as well, but no better than a simple spreadsheet would do.
Did you guys put your credit card details in when registering as I'm a little anxious doing this.
As above they seem to use this as a security measure to verify you as the householder. It did seem curious to me that a 3rd party app gave out your electricity use data so easily - somebody could devise a strong privacy argument! One used a Credit Card (Hugo?) can't remember what Loop needed.
 
I'm looking to change from BG and have just found tomato . I have been looking for a solar /battery deal and their tomatopia deal seems TGTBT!? has any one signed up for this ?
 
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