DBedford
Prominent Member
- Joined
- Apr 12, 2023
- Messages
- 883
- Reaction score
- 739
- Points
- 278
- Age
- 67
- Location
- High Wycombe
- Driving
- ZS EV Trophy LR
We set off for Cornwall tomorrow, but for today a call to British Gas.
Have not received our email invite to HIVE Green Drive tariff. On a 45 minute phone call and having spoken to 5 different people, none of whom could help. The last person I spoke to raised it as a complaint saying she had the same issue last week and the only way to resolve it was via a complaint. ?.
On a positive note, she did say BG are currently moving over to a unified system so all call handlers can see the total picture, great joy ?.
Have not received our email invite to HIVE Green Drive tariff. On a 45 minute phone call and having spoken to 5 different people, none of whom could help. The last person I spoke to raised it as a complaint saying she had the same issue last week and the only way to resolve it was via a complaint. ?.
On a positive note, she did say BG are currently moving over to a unified system so all call handlers can see the total picture, great joy ?.