iSmart 2.x merged; please use for all iSmart 2.x issues

[Lovemyev]

Had to delete my old account and re register before it would load but now won't bind to the car as my old account details are still present any tips on how to unbind my now deleted old account.

After watching the pod cast tonight, it has been recommend that when you sign into the NEW app, sign in with what ever you used to sign into the OLD app.
If you only used your e.mail address, then use this.
If you only used your phone number, use this.
When first binded to the car, it uses one of these options.
If you choose a different option ( switch from e.mail to phone etc ) it does not recognise this.
Do not unbind from the car.

 

[Donal]

Installed the update but now can't get the app to start - just a white screen with the logo in the middle. Any ideas?

Same here. Someone said to delete the app and re install. Did that and could then log in. Unfortunately not a darn thing works. uninstall again deleted the account and re installed. tried to bind and app said already bound .
Started having problems unlocking passenger doors lhs. nothing worked. had to get out and open from outside. that is dangerous.
After many frustrating hours with nothing working on the app travelled home and tried old version on ipad, lo and behold it worked
New 2.0 version on phone ( android) will log on but won't connect to car MG5 fl 6onths old.
Hope I'm not the only one

 

[Redoralive]

For anyone who clicked update on the android app today and is looking for the target percent charge option that used to be on the battery picture, it is now hidden in the hexagonal cog wheel setting icon at top right.. it's a drop down field on the settings screen that appears after clicking the cog.

It's a bit buggy, getting token errors for timeout and had to clear cache to be able to login a few times

Still not an option for standard range. Pain in the assessment.

 

[fatboyfat1981]

Logged in ok (iOS on a 12Pro), but where is the battery preheat timer?

 

[boira]

I've just updated it and logged in without problems. For me, this version is much better! Still waiting for the dark mode to come back though.

 

[Lovemyev]

Deleted the old App then installed the new version from the App Store ( IOS ) last night, work okay but this morning, but I had to sign in with my password AGAIN !.
Preheated the car via the new App this morning, worked okay ?.

 

[Deleted member 15671]

Logged in ok (iOS on a 12Pro), but where is the battery preheat timer?

 

[Deleted member 15671]

You’ll find the battery heating timer under the icon in the top right.

 

[TodorRadnev]

Same here. Someone said to delete the app and re install. Did that and could then log in. Unfortunately not a darn thing works. uninstall again deleted the account and re installed. tried to bind and app said already bound .
Started having problems unlocking passenger doors lhs. nothing worked. had to get out and open from outside. that is dangerous.
After many frustrating hours with nothing working on the app travelled home and tried old version on ipad, lo and behold it worked
New 2.0 version on phone ( android) will log on but won't connect to car MG5 fl 6onths old.
Hope I'm not the only one

Same with me no problem to login in the app, but failing to connect with the car MG5 FL, the old app work with no problem.

 

[Gadget Geek]

After all the various posts on the issues with the new version, I clicked on the update and in Play Store I uninstalled the old version before updating. The new update seems to work fine, I just needed to find my way around the new interface.

It said there had been bug fixes, but the first scan of the car still shows the sunroof open, and closed when run a second time.

Also, the colour scheme should be called Henry Ford. You can have any colour as long as it's white.

 

[apzs]

You’ll find the battery heating timer under the icon in the top right.

I think that might be a MG4 feature, can't do it on the ZS

 

[Lovemyev]

After all the various posts on the issues with the new version, I clicked on the update and in Play Store I uninstalled the old version before updating. The new update seems to work fine, I just needed to find my way around the new interface.

It said there had been bug fixes, but the first scan of the car still shows the sunroof open, and closed when run a second time.

Also, the colour scheme should be called Henry Ford. You can have any colour as long as it's white.

I uninstalled the old App and installed the new App and signed in with my password.
It works okay, but if I leave the App and return to it later, it comes up with the message and I have to sign in again with my password !.

 

[fatboyfat1981]

You’ll find the battery heating timer under the icon in the top right.

Ta. Was using 2.0, now updated to 2.0.1 but now can’t connect.

Sigh

 

[DavidH52]

Updated to v2.0.1 last night - wish I hadn't ! Bring back the previous version please.
Managed to log in but remote functions don't work. It doesn't appear to scan as it did before, so no status details shown.
My main concern is the scheduled charging function. If that isn't working then I can't charge at lower EV rates unless I am prepared to connect and disconnect in the middle of the night
The new version is going to be harder on the eyes too.

 

[Gadget Geek]

The app is absolute rubbish…. Designed by a 3 year old
logs you out all the time
doesn't keep the saved settings
why would you want to find a “gas station’ in an electric car?
MG take a camera on holiday and go see the German software on their cars

It's a generic app for all models, fossil, hybrid and EV.

You can select the options you want displayed by pressing "More".

 

[Lovemyev]

Update :- I have just been checking through the App again and noticed that the new white App interface I installed only yesterday is at version 2.0 ( see below ).
While browsing the App about 30 minutes ago, it flagged up another update request.
This directed me over to the App Store ( IOS ) and the version number has now increased to version 2.1. already.
MG are obviously aware they have a problem with the new white interface, as appears they have released another in version very quickly.
I have updated to version 2.1 and let’s see how that goes !.
Nope ?.
Still logging me out !.

 

[fatboyfat1981]

Added benefit- it appears that you can unbind a phone from the app

 

[Lovemyev]

I noticed in the settings, the new App has a slide control for face recognition ( IOS ).
I have selected this but after leaving the App and returning after about 30 minutes it is
Still bringing up the “token expired notice” which means you have to use your password every single time you want to use the App !.
This is a real pain TBH.
Oh ….. When using the preheat request, the time scale has be reduced from 15 minutes to 10 minutes now ?.
This is not long enough on very cold frosty morning.
Put it back to 15 please MG ?.

 

[mg4mc]

I noticed in the settings, the new App has a slide control for face recognition ( IOS ).
I have selected this but after leaving the App and returning after about 30 minutes it is
Still bringing up the “token expired notice” which means you have to use your password every single time you want to use the App !.
This is a real pain TBH.

View attachment 22307

It's worse than that, every time the token expires it resets the biometric to off and resets the units to metric. It's a PoS.

They seem to have implemented token authorisation for the app and set the token expiry for 1 hour on the server. Really the app should retain your logon creds and request a new token in the background if it has expired.

 

[Lovemyev]

What is strange is that I have never suffered from the incorrect metric / imperial display.
Mine has always correctly shown imperial / miles ?.
Normally I never ? update to any new App releases until they are proven that they work.
This time, I had no option !.
It was almost like an enforced update, which is okay, as long as it is better than the last version.
That will be a NO then ?.