It not sure this is factually correct and I'd also questions your assumptions.
What assumptions are those then? The Tesla problems and "changes to the standard" are well documented. The Chip shortage was well documented and caused problems - I was designing a BMS and was faced with 2 year delivery times! People were buying boards and removing the chips to reuse such was the lack of parts. Processors that cost a few $ went to hundreds almost overnight. Can transceivers were another nightmare as well.
- your 'pragmatic approach' ignores the inconvenience of being unable charge at all chargers. It is not purely a financial trade off.
Yes true but then again without the fix the existing ability to charge is not changed. In the end of the day, whether the fix is applied depends on how much worth it is to an individual. Pragmatically it is a financial decision. Is the cost worth it. Yes it need to include the convenience factor.
- I had understood that the EVCC hardware issue applied to Mk 1 cars only.
As was found out with the MG5, it is the type of EVCC unit that was fitted to the car that is the key point. Yes it looks like the early cars had the wrong EVCC but it is not a 100% guarantee. Looking at the EVCC label for the type, build date and number is more accurate.
- I would argue that when MG designed the car is irrelevant to your rights as a consumer. It was sold as compatible with CCS chargers (not a subset of those chargers). Tesla chargers became open in May 2022. It follows that cars supplied after that date were defective.
You have highlighted one of the problems. Yes Tesla superchargers started to open in May 2022 but my June 22 registered car has parts from feb 22 which given lead times were designed at least 6 months before then. That was before the Tesla decision was announced. How could MG have known that Tesla would open up? Is my car defective? Let's not argue about it. I say no you say yes. Its build date was 3 months before Tesla opened up.
The legal advice I got was I would have a hell of a job proving it was a warranty fix as MG can't predict the future and the fact that my MG5 used other chargers successfully. The next question was the principle worth the time and costs involved? For me, no. For someone else, maybe yes.
I spent a lot of time talking with trading standards re the MG5 situation where MG insisted on replacement EVCC when they were not needed. That was interesting to them as it was on the face of it fraud. The clarification for the MG5 that came out addressed that issue. The issue of what to do re Tesla operation was very gray and basically their advice was I could take legal action but at my own risk and my own decision, confirming what I had been told earlier. Other people may get different advice especially with a later car - but those facelift MG5s have been upgraded FOC (usually). Again pragmatism is applicable. How much is it worth to fight?
Yes I could have paid and then gone through the small claims court but that be against the dealer not MG who I doubt would get any refund from MG. Others have done that - not for the Tesla upgrade though. Again no guarantee that I would win either. I didn't want the dealer punished for an MG problem. Others may decide differently though.
I with the help of many others in the MG5 forum collated a lot of data concerning which cars, build date, model, software references which enabled us to correct MG and get some sort of resolution over which cars can be updated purely by software and which ones that need a new EVCC. AS part of that a couple of us searched ebay and the only ZS EVCCs we could find were the old EVCC-01 which don't work with the software fix. So it is not clear if the Mk1s all had EVCC-01 units or when the change to EVCC-02 actually happened.
I think the way forward is to quantify the problem. I.e. build up the knowledge that the OP requested. Car Model, build date, EVCC data and the EVCC info from the eZS android app is the basic stuff. Add to that if the car has been upgraded and does it work with a Tesla charger. If the MG5 experience is typical, there is a lot of confusion within MG over the whole issue and the conflicting information does not help. Start collating, build up the information and then maybe MG will respond better than they have.
I'd agree that you might be lucky and find a friendly dealer, but that's not really the point
And it seems that more MG5 owners have been getting lucky since the great EVCC replacement fiasco so we owners do have some influence it seems.